David Saeyang
Experienced Leader with a Customer Focus
Seattle
Summary
Dynamic Logistics Operations Supervisor with extensive experience in supply chain management and process improvement. Successfully led a team of over 40 staff, optimizing workflows to meet customer expectations and drive operational excellence.
Overview
4
4
years of professional experience
Work History
Logistics Operations Supervisor
Ply Gem
Auburn
01.2022 - Current
- Coordinated daily logistics operations, achieving on-time delivery of products to meet customer expectations.
- Supervised warehouse staff and optimized workflow for efficiency.
- Managed inventory control, ensuring stock accuracy in systems to prevent shortages and overages.
- Trained new team members on safety protocols and operational procedures.
- Collaborated with suppliers to streamline shipping and receiving processes.
- Implemented process improvements to enhance logistics performance standards.
- Oversaw scheduling of shipments and coordinated with transportation providers.
- Monitored compliance with safety regulations and company policies consistently.
- Collaborated with other departments such as sales, marketing, and finance to ensure seamless integration between operations processes.
- Managed daily operations of the logistics department, including supervising a team of 20+ staff members.
- Coordinated with vendors and suppliers to negotiate contracts for the best prices on materials, equipment, and services.
- Evaluated employee performance through regular reviews and provided feedback on areas for improvement or commendation.
- Monitored and tracked shipments, ensuring timely delivery of goods to customers.
- Developed policies and procedures related to warehouse management systems utilization.
- Performed root cause analysis when problems arose within the supply chain process.
- Identified cost savings opportunities throughout the organization's supply chain network.
- Established relationships with third-party carriers to facilitate transportation services when needed.
- Maintained accurate inventory records, including tracking stock levels and ensuring proper re-stocking.
- Resolved customer service issues promptly, responding to inquiries via phone or email in a timely manner.
- Oversaw loading and unloading of trucks at warehouses; monitored truck fleet maintenance schedules.
- Ensured compliance with safety regulations by conducting regular audits of warehouse facilities.
- Compiled and presented detailed reports on logistics operations activities to inform senior management decision-making.
- Maintained high standards of internal and external customer service.
- Led and managed projects to support logistics efforts and plans.
- Planned workflow, coordinated employee scheduling and assigned duties to maintain performance and accommodate fluctuating workloads.
- Held staff meetings to share project information and address specific issues.
- Conducted interviews, selected candidates and supported hiring processes to maintain staffing levels.
Education
High School Diploma -
Roosevelt HS
Skills
- Logistics coordination
- Supply chain management
- Shipping operations
- Inventory management
- Warehouse optimization
- Process improvement
- Customer relationship management
Timeline
Logistics Operations Supervisor
Ply Gem
01.2022 - Current
High School Diploma -
Roosevelt HS