David Sanders

Cumberland Ford Motors

05.2005 - 05.2015

Improved service turnaround time by implementing efficient scheduling practices within the workshop.
Troubleshot complex mechanical issues using advanced diagnostic tools, reducing repair times significantly.
Maintained current knowledge of emerging trends in diesel technology through continuous professional development and training.
Reduced downtime of equipment by effectively prioritizing and managing workload among team members.
Developed comprehensive documentation of work orders using software systems for accurate record-keeping purposes.
Increased shop productivity through the implementation of innovative tools and technologies for diagnostics and repairs.
Achieved high customer satisfaction ratings with prompt and accurate diagnosis of issues in diesel engines.
Mentored junior technicians, fostering a collaborative environment that improved overall team performance.
Resolved warranty claims swiftly by coordinating with manufacturers'' representatives to ensure proper documentation and processing procedures were followed.
Streamlined workflow for increased efficiency by optimizing diagnostic procedures and repair processes.
Enhanced equipment reliability by performing preventive maintenance and timely repairs on diesel engines.
Troubleshot systems, traced problems and diagnosed root causes.
Maintained safe working conditions by keeping shop areas clean and free from unneeded items.