Business Development Manager skilled in growing sales and improving stakeholder relations. Strategically-minded in capturing new business and leveraging dynamic market opportunities. Accomplished in exceeding targets with results-driven approach.
Hi, I’m
David Santana
Deerfield Beach,FL
Summary
Overview
14
years of professional experience
Work History
Procession Auto Spa
Lead Vinyl Technician
01.2020 - 03.2023
Job overview
- Met or exceeded company-defined quality and production goals.
- Documented all service records and customer information to foster accuracy.
- Applied industry best practices and company quality standards to deliver efficient, timely and quality installation service.
- Discussed tint and accessories options.
- Applied wax and sealants to exterior of vehicles and equipment.
- Identified issues, analyzed information and provided solutions to problems
- Demonstrated leadership skills in managing projects from concept to completion
Carambola Beach Resort
Assistant General Manager
05.2017 - 01.2020
Job overview
- Managed team schedule with eye for coverage needs and individual strengths.
- Enforced quality assurance protocols to deliver ideal customer experiences.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
- Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
Pizza Hut
General Manager
04.2013 - 04.2017
Job overview
- Introduced new methods, practices, and systems to reduce turnaround time.
- Developed and maintained relationships with customers and suppliers through account development.
- Managed budget implementations, employee evaluations, and contract details.
- Provided strategic oversight of marketing and promotional campaigns to keep campaigns aligned with overall goals and objectives.
Tuyo Restaurant
Chef
02.2009 - 04.2013
Job overview
- Assisted with menu development and planning.
- Modified recipes to accommodate dietary restrictions and allergies.
- Obtained fresh, local ingredients to improve dish flavors and limit grocery costs.
- Oversaw grill, stove, and oven, and cleaned equipment after every shift.
- Developed close relationships with suppliers to source best ingredients.
Education
University of LouisvilleLouisville, KY
No Degree from Business Management
University Overview
Skills
- Customer Service
- Strategic Partnership
- Revenue and Profit Maximization
- Corrective Actions
- Business Development and Planning
Timeline
Lead Vinyl Technician
Procession Auto Spa
01.2020 - 03.2023
Assistant General Manager
Carambola Beach Resort
05.2017 - 01.2020
General Manager
Pizza Hut
04.2013 - 04.2017
Chef
Tuyo Restaurant
02.2009 - 04.2013
University of Louisville
No Degree from Business Management
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