David Santiago
Pompano Beach,FL
Summary
Accomplished HVAC Technician and Engineer with a proven track record at Diagnosed Ac Downs, enhancing system efficiency and customer satisfaction through expert troubleshooting and maintenance. Skilled in HVAC system design and electrical wiring, coupled with exceptional leadership in managing sales teams and projects. Achieved significant sales growth by fostering strong client relationships and leveraging technical expertise.
HVAC professional with solid track record in system installation, maintenance, and repair. Known for reliability and adaptability, contributing to team success and delivering high-quality results. Skilled in troubleshooting and optimizing HVAC systems to meet client needs. Committed to maintaining high standards and achieving project goals.
Overview
9
9
years of professional experience
Work History
HVAC Technician
Diagnosed Ac Downs Sales of New Units Managed Crew
11.2017 - 06.2023
- Performed troubleshooting on HVAC systems to determine root cause of issues.
- Installed new heating, ventilation, and air conditioning systems in residential and commercial buildings with precision and attention to detail.
- Troubleshot complex HVAC problems, identifying root causes and implementing effective solutions.
- Utilized diagnostic equipment effectively in order to identify malfunctioning components within HVAC systems accurately.
- Conducted maintenance service on HVAC systems to increase life expectancy of equipment and prevent costly repair work.
- Repaired and replaced motors, bearings and belts.
- Performed comprehensive preventative maintenance on various types of HVAC equipment, prolonging their lifespan.
- Worked overtime, holidays and weekends to accommodate company needs.
- Enhanced customer satisfaction by providing prompt and professional service for all HVAC-related issues.
- Developed strong relationships with clients through exceptional communication skills, leading to repeat business opportunities.
- Improved system efficiency by conducting thorough HVAC equipment inspections and maintenance.
HVAC Projects Engineer
Managed Sales, Installs, Employees and More
11.2017 - 06.2023
- Collaborated with research and development teams in the testing of new technologies or methodologies to enhance overall project outcomes.
- Maintained up-to-date knowledge on industry trends, codes, regulations, and best practices to ensure compliance throughout project lifecycles.
- Participated in professional development workshops and conferences to continuously expand technical expertise within the field of HVAC engineering.
- Leveraged data-driven decision-making processes to optimize HVAC design parameters for maximum efficiency gains.
- Partnered with sales representatives in the presentation of technical information at client meetings to facilitate informed decision-making processes surrounding proposed solutions.
- Negotiated contracts with vendors and subcontractors to capitalize on cost-effective solutions without compromising quality or performance outcomes.
Sales Manager
I Oversaw 10 Sales Associates & Productivity
01.2014 - 09.2017
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Led a successful sales team by providing motivational coaching and performance-based incentives.
Education
No Degree - GED
South Plantation High School
Plantation, FL07-2005
Skills
- Technical troubleshooting
- Electrical wiring
- System troubleshooting
- Leak checks
- Package and split systems
- Troubleshooting expertise
- Equipment installation
- EPA regulations
- Indoor air quality
- HVAC system design
- Chiller systems
- HVAC change-out procedures expert
- Welding techniques
- Warranty service
Languages
Spanish
Native or Bilingual
Timeline
HVAC Technician
Diagnosed Ac Downs Sales of New Units Managed Crew
11.2017 - 06.2023
HVAC Projects Engineer
Managed Sales, Installs, Employees and More
11.2017 - 06.2023
Sales Manager
I Oversaw 10 Sales Associates & Productivity
01.2014 - 09.2017
No Degree - GED
South Plantation High School
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