Product strategy leader with 15+ years guiding enterprise digital and AI products from vision to shipped outcomes inside complex client organizations. Track record of owning product direction across $25M+ portfolios, partnering with C-suite and product leaders, and converting business objectives into durable roadmaps, validated bets, and measurable growth.
Overview
25
25
years of professional experience
9
9
years of post-secondary education
Work History
Delivery Lead, Product Strategy & Coaching
Liatrio
Kansas City, MO
03.2026 - Current
Serve as product and delivery advisor embedded within Fortune 500 client organizations, partnering with executive, product, and engineering leaders to shape product direction, de-risk roadmaps, and mature how teams discover and validate what to build.
Compressed discovery timelines by introducing AI-assisted requirements frameworks, giving product and engineering teams structured, validated, risk-mitigated inputs earlier.
De-risked multi-million-dollar product bets by standing up structured user discovery and market-validation before engineering mobilization.
Coached client product and program owners to run continuous feedback loops and define data-driven milestones, raising the maturity of how teams steer products.
Modernized client product practices by driving adoption of generative AI tooling and embedding AI-assisted discovery into how teams define and validate what to build.
Tightened the link between business intent and what got built by introducing spec-driven development, reducing rework and ambiguity between product requirements and technical execution.
Shaped AI product frameworks for restricted environments (e.g., commercial aviation) that satisfied strict enterprise risk, data-transparency, and safety requirements.
Director, Delivery (Client Partner)
VML
Kansas City, MO
11.2015 - 03.2026
Led product strategy and execution for enterprise digital platforms and AI-enabled products, co-owning product vision with clients and translating business objectives into durable roadmaps and shipped outcomes across web, mobile, eCommerce, and platform ecosystems.
Pioneered generative AI adoption by founding and leading an innovation squad that moved the organization from fragmented exploration to a coordinated path from POC to production.
Built and launched an AI repair agent that cut equipment downtime across millions of assets via predictive maintenance, rapid diagnosis, and guided repair steps.
Cut content-creation timelines by years with a generative AI assistant that sourced structured data and produced SEO-optimized titles, descriptions, and specs across 30,000+ product lines.
Delivered six consecutive years of 50%+ YoY eCommerce revenue growth by standing up a product analytics framework and using it to drive data-informed prioritization.
Drove a 116% increase in site visits, 43% increase in leads, and 36% improvement in conversion by leading the consolidation of a used-equipment sales platform into a unified rental ecosystem.
Generated $1M+ in first-year digital revenue by directing the product roadmap for a website's transformation into a pioneering eCommerce platform.
Grew an enterprise mobile app from 300 to 10,000+ monthly active users in its first year via a targeted iOS/Android relaunch focused on high-value workflows.
Owned product direction across a $25M+ annual enterprise portfolio, unifying multiple parallel product streams against a shared roadmap and outcome set.
Set the product direction for a multi-year transformation that migrated a legacy standalone platform into a unified, multi-platform ecosystem (web, mobile, third-party integrations).
Accelerated post-acquisition integration ~50% by merging a European site into the North American platform with localization and brand consistency in two months.
Built, scaled, and mentored a 50+ member cross-functional team, standardizing analytics-informed backlogs and experience-design practices across digital platforms.
Optimized product-team composition and portfolio strategy to drive efficiency and profitability, achieving a 52%+ contribution margin and 30%+ profit margin while scaling teams.
Shaped delivery frameworks and supported pursuits that secured new business ($500K-$1M) and scaled a flagship client from $1M to a sustained $12M+ annually.
Awarded Best Return on Investment, Acquia Engage (2023)
Awarded Bronze Lion, Creative Business Transformation, Cannes Lions International Festival of Creativity (2021)
Presented 'Building a Safer, More Efficient Construction Industry with United Rentals' at Acquia Engage London & New York (2024)
Senior Business Analyst
WIKA, Inc.
04.2014 - 11.2015
Senior Business Analyst
Superior Essex
10.2013 - 04.2014
Business and Quality Assurance Analyst
BillSoft, Inc.
04.2011 - 06.2013
Personnel Sergeant
United States Army Reserve
Kansas City, MO
12.2001 - 12.2007
Contract Management Specialist
A-1 Security, Ltd.
05.2005 - 11.2007
Education
MBA -
University of Phoenix
Europe Campus
05.2008 - 05.2010
Bachelor of Science - Business Administration - Marketing Emphasis
Product Manager - Pharmacy System and Patient Data at Kroger(Client via Appstream Technologies LLC)Product Manager - Pharmacy System and Patient Data at Kroger(Client via Appstream Technologies LLC)