David Schuler
Orchard Park,NY
Summary
Flexible team player with strong problem-solving and interpersonal abilities. Knowledgeable and proficient in searching both physical and computerized catalogs, order systems and parts databases. Works efficiently and accurately to meet productivity, sales and customer service objectives. Driven to exceed sales, quality and customer satisfaction goals every day.
Overview
17
17
years of professional experience
Work History
Parts Counterman
Fleet Maintenance Inc. Freightliner Of Buffalo
04.2023 - Current
- Stocked and managed stock of parts.
- Assisted customers in finding appropriate parts promptly.
- Ordered parts from various distributors to fulfill demands.
- Reached out to vendors outside usual network to find parts not available from traditional sources.
- Provided exceptional customer support to every guest to promote satisfaction and meet service guidelines.
- Bolstered sales and inventory management by effectively controlling daily parts program activities.
- Ordered parts for customers, repair shops, and shop technicians.
Parts Counterman
Highway Equipment Company
12.2021 - 04.2023
- Assisted customers with diagnosing problems for equipment and purchasing necessary replacements.
- Provided exceptional customer support to every guest to promote satisfaction and meet service guidelines.
- Mitigated financial discrepancies by managing inventory, damaged goods and backorders.
- Processed and reshelved return orders.
- Located new vendors with better costs per unit and set up favorable terms and pricing structures to reduce company expenses.
- Stocked and managed stock of parts.
- Conducted cash handling, credit card transactions, and register closeout at end of business day.
- Researched vehicles and parts via physical catalogs and electronic means.
- Organized parts storage and stocked inventory according to established guidelines.
Sales Consultant
Courtesy Ford Lincoln Kia
02.2021 - 11.2021
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Provided sales and customer service assistance to walk-in traffic
- Responded to telephone and in-person requests for information.
- Followed up with existing customers to provide additional support and address concerns.
- Stayed knowledgeable on latest innovations and technological advancements through continuous training.
Sales Consultant
West Herr Subaru Kia
06.2019 - 09.2019
Sales Consultant
Courtesy Ford Lincoln Kia
06.2019 - 09.2019
Outside Parts Salesman
Legacy Truck Centers
04.2013 - 05.2019
- Prospected and conducted face-to-face sales calls with business executives and directors throughout assigned territory.
- Established new accounts through cold calling and personal visits to potential customers.
- Built strong client rapport to establish diversified network of connections.
- Collaborated with internal teams to fulfill orders and meet customer needs
- Exceeded monthly sales targets and quotas consistently.
- Attended trade shows and conferences regularly to increase brand visibility.
- Monitored competitor activities to maintain competitive advantage.
- Utilized customer feedback to identify new product opportunities and market trends.
- Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
Parts Counter Person
Towne Automotive
07.2006 - 04.2013
- Assisted customers in finding appropriate parts promptly.
- Conducted cash handling, credit card transactions, and register closeout at end of business day.
- Researched vehicles and parts via physical catalogs and electronic means.
Education
GED -
Hamburg High School
Hamburg, NY2007
Skills
- Forklift Safety and Operation
- Prepare Orders
- Shipping and Receiving
- Product Sales and Promotion
- Stocking and Replenishing
- Order Picking and Processing
- Return Processing
- Hardworking and Reliable
- Customer Service
- Managing Parts
Timeline
Parts Counterman
Fleet Maintenance Inc. Freightliner Of Buffalo
04.2023 - Current
Parts Counterman
Highway Equipment Company
12.2021 - 04.2023
Sales Consultant
Courtesy Ford Lincoln Kia
02.2021 - 11.2021
Sales Consultant
West Herr Subaru Kia
06.2019 - 09.2019
Sales Consultant
Courtesy Ford Lincoln Kia
06.2019 - 09.2019
Outside Parts Salesman
Legacy Truck Centers
04.2013 - 05.2019
Parts Counter Person
Towne Automotive
07.2006 - 04.2013
GED -
Hamburg High School