David Serrano
Las Vegas
Summary
Dedicated warehouse professional with strong leadership skills and a focus on safety compliance. Experienced in optimizing workflow and maintaining accurate inventory records, consistently meeting order fulfillment targets and enhancing overall operational efficiency.
Overview
19
19
years of professional experience
Work History
Warehouse Stocker
Home Depot
Las Vegas
01.2022 - Current
- Operated forklifts and pallet jacks to move heavy items safely.
- Assisted customers in locating products and provided product information.
- Collaborated with team members to achieve efficient workflow during busy periods.
- Followed safety protocols while handling equipment and materials in the warehouse.
- Loaded and unloaded cargo from trucks, vans, pallets and other storage containers.
- Filled customer orders according to pick tickets accurately and efficiently.
- Maintained accurate records of products received, processed, shipped and returned using computer systems or manual documents.
- Provided assistance in loading and unloading merchandise from trailers into trucks when necessary.
- Communicated regularly with management regarding inventory issues or discrepancies.
- Maintained organization of inventory in the warehouse and sales floor.
Overnight Stocker
Walmart
Las Vegas
01.2022 - 02.2023
- Stocked shelves with merchandise in designated areas throughout the store.
- Organized backroom inventory to ensure efficient access and management.
- Monitored product expiration dates and removed outdated items from shelves.
- Collaborated with management to optimize stock levels during overnight shifts.
- Operated equipment safely to move heavy products for restocking purposes.
- Organized shelves, racks and bins to ensure product availability.
- Removed product from boxes and placed on shelves according to merchandising guidelines.
- Assessed floor displays to restock merchandise.
- Provided excellent customer service when assisting customers in finding desired items or answering questions about products or services offered.
Owner/Painting/Handyman
DS Homeservices
Las Vegas
07.2014 - 01.2022
- Managed daily operations of home services business.
- Oversaw scheduling and coordination of service appointments.
- Maintained relationships with existing clients by providing superior customer service.
- Developed and implemented strategies to increase customer satisfaction and loyalty.
- Improved productivity initiatives, managing budgets and accounts, coordinating itinerary and scheduling appointments.
- Conducted routine maintenance and repairs on residential properties.
- Installed fixtures, appliances, and cabinetry according to specifications.
- Executed painting and drywall repairs for interior spaces.
- Replaced faulty door handles, hinges and locks.
- Repaired drywall holes using spackle or joint compound.
- Used professional grade tools and equipment to perform wide range of handyman services.
Office Manager
Mr. Plant
Las Vegas
12.2006 - 07.2014
- Coordinated office operations to ensure smooth workflow and effective communication.
- Managed scheduling for team meetings and client appointments efficiently.
- Implemented filing systems for documents to enhance organization and retrieval.
- Maintained filing system for records, correspondence and other documents.
- Provided training to new hires on office policies and procedures.
- Assisted in recruiting, onboarding and training new employees.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Organized office supplies and maintained inventory levels to support staff needs.
- Resolved customer inquiries in a timely manner while maintaining positive relationships with clients.
Education
High School Diploma -
Hillview High School
Tustin, CA06-1983
Skills
- Forklift operation
- Inventory management
- Order fulfillment
- Safety compliance
- Equipment maintenance
- Supply chain logistics
- Leadership skills
- Warehouse safety
- Stock organization
- Quality control
- Heavy lifting
- Loading and unloading
- Records management
- Safety procedures
- Teamwork and cooperation
- Customer relationship management
Affiliations
- Attended the 7 Habits of Highly Effective People Seminar.
Timeline
Warehouse Stocker
Home Depot
01.2022 - Current
Overnight Stocker
Walmart
01.2022 - 02.2023
Owner/Painting/Handyman
DS Homeservices
07.2014 - 01.2022
Office Manager
Mr. Plant
12.2006 - 07.2014
High School Diploma -
Hillview High School
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