Summary
Overview
Work History
Education
Skills
Timeline
Generic

Maddison Mueller

Summary

Logistics coordinator with proven expertise in service optimization and customer satisfaction. Skilled in data-driven analysis and CRM utilization, leading to enhanced operational efficiency. Strong background in vendor negotiation and DOT compliance, excelling in high-pressure environments.

Overview

8
8
years of professional experience

Work History

Logistics Coordinator

Priority Waste
Clinton Township, Michigan
03.2024 - Current
  • Coordinated scheduling for 45 drivers, optimizing service timing across multiple municipalities.
  • Tracked and maintained KPIs, including driver times and route efficiency, ensuring compliance with DOT regulations.
  • Analyzed customer feedback using CRM software to identify improvement areas in customer satisfaction.

Server

Marine City Fish Company
Marine City, Michigan
05.2017 - 03.2024
  • Served and seated 150 customers per shift, ensuring optimal customer service standards.
  • Trained new staff on restaurant policies, procedures, and menu items to enhance efficiency.
  • Resolved customer inquiries and complaints to uphold high levels of satisfaction.

Project Manager

MPS Group. Inc
Warren, MI
01.2023 - 05.2023
  • Established and executed processes for successful project completion.
  • Negotiated vendor and supplier contracts aligned with company objectives and budget.
  • Forecasted, scheduled, and monitored project timelines, personnel performance, and cost efficiency.

Front Desk Purchasing Coordinator

Prestige Advanced
Madison Heights, MI
07.2022 - 01.2023
  • Assessed customer needs and resolved issues to ensure satisfaction with program deliverables.
  • Tracked build program hours and progress to maintain budget compliance for customers.
  • Updated sales and purchasing reports for accurate forecasting and cost tracking.

Education

Bachelor of Science - Supply Chain Management

Wayne State University
Detroit, MI
05-2020

Skills

  • Customer relationship management
  • Vendor negotiation
  • Data analysis
  • QuickBooks proficiency
  • DOT Regulatory compliance
  • Adaptability

Timeline

Logistics Coordinator

Priority Waste
03.2024 - Current

Project Manager

MPS Group. Inc
01.2023 - 05.2023

Front Desk Purchasing Coordinator

Prestige Advanced
07.2022 - 01.2023

Server

Marine City Fish Company
05.2017 - 03.2024

Bachelor of Science - Supply Chain Management

Wayne State University

Similar Profiles

CREATE PROFILE