Applied applicable U.S. regulations including Bank Secrecy Act and U.S. Patriot Act to conduct anti-money laundering investigations across all lines of businesses for Bank of America, with an emphasis on Global Banking and Markets
Conducted routine to complex investigations including fraud committed by external parties, insider trading, market manipulation, and money laundering
Completed Suspicious Activity Reports (SARs) in a timely and accurate manner for submission to regulators and/or law enforcement
Partnered with Risk Managers from each line of business to communicate AML inquiries
Reviewed brokerage trading accounts for retail and institutional clients to identify potential insider trading or market manipulation
Communicated with external financial institutions and Bank of America financial centers regarding customer information requests
Trained new employees on AML policies and procedures and internal systems
RDS Operations Analyst
Bank Of America
Charlotte, NC
06.2019 - 10.2020
Supported Global Markets through account maintenance, process improvement, problem solving and escalation, and UAT testing and production.
Led international, cross-functional project team of 20 employees to remediate circa 30,000 incorrectly onboarded accounts. Managed all aspects of project lifecycle and presenting weekly progress reports to Director.
Led training for 30 front-office employees on new collateral account onboarding processes. Served as contact point for further inquiries.
Analyzed patterns and trends to correct onboarding processes, in order to prevent future errors.
Selected to cross-train on multiple products and processes, promoting efficiency and advancing business continuity goals within the RDS team.