Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline

DAVID SIMBARI

NAPLES,FL

Summary

Extensive background in customer service. Known as punctual, hardworking, an excellent communicator and team player. Enjoys a fast paced environment delivering a memorable customer experience. Food and beverage expert.

Overview

4
4
years of professional experience

Work History

Customer Service Representative

Bellasera Hotel & Claw Bar
Naple, FL
10.2022 - Current
  • Consistently provided professional, friendly and engaging service.
  • Assists guests in every aspect of the hotel and restaurant.
  • Provide transportation to various venues in the Naples area.
  • Ensure guests are provided with amenities in a timely and professional manner.

Host

Turtle Club
NAPLES, FL
10.2021 - 10.2022
  • Managed outdoor seating, typically in excess of 400 lunches per day.
  • Worked with front of house staff to adjust seating to accommodate groups with special requests.
  • Took reservations by phone and walk-in, keeping scheduling demands, and kitchen output in time to avoid overbooking.
  • Monitored seating area and checked common areas regularly to keep spotless.
  • Assisted managers and servers with quickly resolving service- and food-related issues.


Server

Tavern At Croton Landing
Croton On Hudson, NY
01.2019 - 05.2021
  • Used slow periods to restock supplies, ice, trays, and delivery bags.
  • Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Cultivated warm relationships with regular customers.

Education

Bachelor of Arts - Accounting

Siena College, Albany, NY

Skills

  • Organized and efficient server
  • Quick problem solver
  • Thrives in fast-paced environment
  • Committed team player
  • Top-tier, full-service dining background
  • Guest relations professional
  • Up-selling capability

Accomplishments

  • Consistently rated "excellent" in customer surveys regarding server friendliness, promptness and attentiveness.
  • Selected to serve notable VIP guests for major private events.

Timeline

Customer Service Representative - Bellasera Hotel & Claw Bar
10.2022 - Current
Host - Turtle Club
10.2021 - 10.2022
Server - Tavern At Croton Landing
01.2019 - 05.2021
Siena College - Bachelor of Arts, Accounting

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DAVID SIMBARI