David Slagill
Wellsville,PA
Summary
Results-driven logistics professional with expertise in route management, transportation safety, and customer satisfaction. Proven ability to enhance operational efficiency and develop strategies that drive retention and profitability.
Overview
21
21
years of professional experience
Work History
Owner/Operator
Lanco Tactical LLC
Elizabethtown, PA
02.2023 - Current
- Developed and implemented operational strategies to enhance customer satisfaction and retention.
- Managed daily business operations, ensuring efficient workflow and high service standards.
- Oversaw inventory management, optimizing stock levels to reduce waste and improve profitability.
- Analyzed market trends to identify opportunities for new products and services.
- Established vendor relationships, negotiating favorable terms to enhance supply chain efficiency.
- Implemented financial tracking systems, ensuring accurate budgeting and expense management.
- Oversaw end-to-end business processes to maintain proficiency and profitability.
- Established a loyal customer base through targeted marketing campaigns, referral programs, and personalized customer experiences.
- Successfully managed a team of employees, providing guidance, coaching, and performance evaluations to ensure optimal productivity.
- Kept all building areas and equipment functional and well-organized to promote business performance.
Dispatcher Coordinator
Cleveland Brothers Equipment
Harrisburg, PA
02.2015 - 02.2023
- Coordinated daily dispatch operations to optimize equipment delivery schedules.
- Managed communication between clients and field technicians to enhance service efficiency.
- Developed and maintained relationships with vendors to streamline procurement processes.
- Oversaw fleet management, ensuring compliance with safety regulations and maintenance standards.
- Implemented process improvements that reduced response time for service requests.
- Analyzed workflow data to identify bottlenecks and recommend solutions for increased productivity.
- Improved customer satisfaction with timely and accurate dispatching of service requests.
- Managed high call volumes while maintaining composure and professionalism under pressure.
- Resolved conflicts between service providers or customers in a diplomatic manner to maintain positive relationships.
- Collaborated with other departments to streamline processes and improve overall operational efficiency.
- Communicated with drivers and personnel to coordinate timely delivery of goods and materials.
Heavy Haul Truck Driver
Cleveland Brothers Equipment
Harrisburg, PA
10.2005 - 02.2015
- Operated heavy haul trucks to transport oversized equipment safely across diverse terrains.
- Ensured compliance with all safety regulations and protocols during transportation operations.
- Conducted pre-trip inspections to verify vehicle readiness and adherence to maintenance schedules.
- Collaborated with logistics teams to optimize route planning for timely deliveries.
- Assisted in loading and unloading of heavy machinery, ensuring secure transport methods were used.
- Mentored junior drivers on safe driving practices and equipment handling procedures.
- Analyzed transportation challenges, recommending solutions that improved service reliability and performance.
- Collaborated with dispatch teams to coordinate efficient pickup schedules and optimize routing.
- Boosted customer satisfaction through timely communication and professional interactions during pickups and deliveries.
- Achieved on-time delivery records by effectively navigating various terrains in diverse weather conditions.
- Provided specialized support in transporting large equipment construction without incident.
- Maximized load capacity, ensuring proper weight distribution and securing cargo according to industry regulations.
- Enhanced safety standards by conducting thorough pre-trip inspections and maintaining equipment.
- Reduced downtime with proactive vehicle maintenance and prompt repairs when needed.
- Mitigated potential hazards by adhering to federal, state, and company safety guidelines during transportation of oversized loads.
- Managed transport paperwork accurately, including bills of lading, fuel receipts, inspection reports, and permits for oversize/overweight loads.
- Maintained strong relationships with clients through excellent service, open communication channels, and addressing concerns promptly.
- Negotiated better route permits for oversize/overweight loads by working closely with state and local agencies, resulting in cost savings for the company.
- Streamlined loading/unloading processes using advanced equipment such as cranes or winches while minimizing any damage to cargo or property.
- Operated with safety and skill to avoid accidents and delays.
- Maintained daily, legible DOT log book and submitted corresponding documents.
- Inspected trucks for malfunctions and reported vehicles to management for corrective action.
Education
High School Diploma -
San Marco High School
San Marcos, CASkills
- Load security
- Transportation safety
- Route planning
- Logistics planning
- Delivery scheduling
- Route management
- Inclement weather driving
- Class A commercial Driver's license
- Heavy haul expert
- Time management
Timeline
Owner/Operator
Lanco Tactical LLC
02.2023 - Current
Dispatcher Coordinator
Cleveland Brothers Equipment
02.2015 - 02.2023
Heavy Haul Truck Driver
Cleveland Brothers Equipment
10.2005 - 02.2015
High School Diploma -
San Marco High School