David Smith
Colorado Springs,CO
Summary
Dynamic and customer-focused professional with experience at Jetcenters Of Colorado, excelling in process improvement and effective communication. Proven ability to enhance customer satisfaction while adhering to safety protocols. Skilled in inventory management and cash handling, consistently delivering exceptional service and fostering a positive shopping experience.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Floor Staff Member
Centre Ice Hockey
Colorado Springs, CO
12.2020 - Current
- Provided excellent customer service by answering questions and offering advice on products.
- Processed payments using cash registers or point-of-sale systems.
- Stocked merchandise pulled from backroom to keep shelves in stock with proper inventory.
- Provided customers with detailed product knowledge to help them make informed purchasing decisions.
Line Supervisor
Jetcenters Of Colorado
Colorado Springs, CO
09.2022 - 12.2023
- Participated in regular meetings with team members to discuss process improvements and best practices.
- Adhered strictly to safety protocols when loading and unloading fuels from tankers or storage tanks.
- Interacted with customers regarding their needs while ensuring a high level of customer satisfaction.
- Monitored levels of fuel in storage tanks and adjusted as needed to meet customer demand.
Education
GED -
Talawanda High School
Oxford, OH06-2019
Skills
- Customer service
- Point-of-sale systems
- Inventory management
- Product knowledge
- Cash handling
- Process improvement
- Effective communication
- Professional appearance
- Patience and empathy
- Workplace safety
- Continuous improvement
Certification
- Commercial single engine rating
- Instrument rating
- 400+ hours
- First class Medical certificate
Timeline
Line Supervisor
Jetcenters Of Colorado
09.2022 - 12.2023
Floor Staff Member
Centre Ice Hockey
12.2020 - Current
GED -
Talawanda High School
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