David Smith
Pickerington
Summary
Dynamic Senior Division Manager with a proven track record at the National Federation of Independent Business, excelling in sales leadership and staff development. Achieved significant sales growth by cultivating high-performing teams and implementing strategic training initiatives. Recognized for enhancing customer satisfaction and driving continuous improvement through innovative problem-solving.
Overview
24
24
years of professional experience
Work History
Senior Division Manager
National Federation of Independent Business
01.2025 - Current
- Developed high-performing teams by recruiting top talent, providing ongoing training, and implementing performance management strategies.
- Drove continuous improvement efforts within the division by analyzing performance data and implementing corrective actions as needed.
- Enhanced division reputation by consistently meeting or exceeding quality standards in project delivery and customer satisfaction ratings.
- Championed employee development initiatives by providing mentorship, training opportunities, and growth plans for team members.
Division Manager
National Federation of Independent Business
01.2013 - 12.2024
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Achieved sales goals targets by cultivating and growing successful sales leaders.
- Coached high-achieving employees to fill leadership positions with qualified staff and boost company growth.
Membership Sales Representative
National Federation of Independent Business
04.2008 - 12.2012
- Prospected new sales leads from directories, referrals and partners.
- Consistently exceeded new sales growth quotas.
- Monitored weekly sales to write reports for senior leadership and streamline operational processes.
- Drove new business by acquiring new clients and expanding new and existing relationships.
- Performed cold-calling and follow-ups with leads to secure new revenue.
Inside Sales Associate
Vectra Printing and Mailing Company
01.2002 - 04.2008
- Increased repeat business by maintaining regular contact with clients and providing exceptional post-sale support.
- Identified consumer interests and key market identifies for new accounts.
- Refined sales presentations to effectively communicate product benefits, leading to higher conversion rates.
- Boosted client satisfaction by promptly addressing inquiries and resolving issues in a professional manner.
Education
BBA - Marketing
Kent State University
Kent, OH05-1988
Skills
- Sales and marketing expertise
- Staff training and development
- Sales leadership
- Strategic planning
- Inventory control
- Innovation and creativity
- Sales management
- Territory cultivation
- Teamwork and collaboration
- Problem-solving abilities
Timeline
Senior Division Manager
National Federation of Independent Business
01.2025 - Current
Division Manager
National Federation of Independent Business
01.2013 - 12.2024
Membership Sales Representative
National Federation of Independent Business
04.2008 - 12.2012
Inside Sales Associate
Vectra Printing and Mailing Company
01.2002 - 04.2008
BBA - Marketing
Kent State University
Awards and Accomplishments
* NFIB Hall of Fame 2024
*NFIB President Club 2009, 2010, 2016, 2018, 2024
*NFIB Summit Award 2024
*NFIB Over-The-Top Division Manager 2014, 2018, 2024
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