Senior Project Manager with over 30 years of experience, leading and specializing in end-to-end system integrations and software implementations across supply chain (Warehouse, Transportation, Merchandising) logistics, Manufacturing, and M&A transitions. Expertise in agile and waterfall methodologies, budgeting, resource planning, and risk management. Proven ability to manage cross-functional teams and deliver complex ERP and SaaS integrations on time and within budget.
Project management professional with robust experience in leading cross-functional teams and driving impactful results. Skilled in strategic planning, risk management, and process optimization. Known for strong collaboration and adaptability in evolving environments. Effective communicator and problem solver, consistently delivering projects on time and within scope.
Overview
35
35
years of professional experience
1
1
Certification
Work History
Sr Project/Program Manager
Francis Rae Consulting
Bentonville, AR
12.2018 - Current
Assisted in managing client projects focused on large-scale ERP implementations in TMS, WMS, WLM, WCS, SAP, and Oracle environments for supply chain and logistics operations. Supported technical strategies for rollouts, deployments, and infrastructure adjustments in distribution centers and network facilities. Collaborated with vendors, installation teams, store teams, and stakeholders to improve project execution and communication.
Hormel - DF/PD/SP/09 end-to-end implementation and system integrations for a major manufacturer and distributor in the Food Manufacturing and Distribution, additionally managing global teams for an international forecasting program.
Managed all 3rd-party vendors, SOWs, and CRs. Aligned resources to projects according to skills and PMO direction
Danone - Sr PM – Supporting large-scale 09 solutions DP, SP, for NA, Latin America, and Europe from a Sr IT position, status reporting, supporting and driving teams to meet deliverables and milestones. Working with vast teams across all divisions of a major food manufacturer. SAP AMS upgrade
Sr PM supporting RFI/RFP assessment for a major pharmaceutical company selecting a SI partner, meetings, reviews, milestones, future state roadmap, and deliverables for all suppliers. Weekly status reports and other project-related activities
Led 1-5 concurrent projects with up to 175 resources, overseeing resource planning and managing budgets ranging from $500k to $14MM.
Led multi-site ERP implementations with 100% on-time execution and schedule adherence within SOW; incorporated risk management processes and consistently achieved deliverables within 1-5% under budget.
Hershey - Sr PM overseeing TMS merger. Driving all existing projects under contract over to the new firm. Supporting and leading 6PMs in training and gathering all documentation for the new firm. Driving deadlines and demanding schedules to meet those required goals - Current - 9/2023 Oracle Fusion (ERP)
Sr PM - Amplify Snack Brands, Dot's Pretzels, One Brands Direct post-merger integration of acquired snack brands into Hershey's supply chain. Consolidated WMS platforms, optimized distribution networks, and enabled SKU harmonization to unlock $50M in savings annually. Developed & managed readiness plans, leveraging collaboration tools for critical systems, communications, and legal compliance.
Conduct lessons learned sessions and document best practices to build a repeatable M&A playbook.
Lead Sr PM/PMO- Levi's- DF/PD/SP/09/SAP 4Hana AMS upgrade software end-to-end implementation for a major manufacturer and distributor in the retail sector, additionally managing global teams for an international forecasting program. Managed all 3rd-party vendors, SOWs, and CRs. Aligned resources to projects according to skills and PMO direction – 2/2021 - 9/2022
Lead Sr PM/PMO – Tyson Foods - A Large-Scale WMS/WLM/WCS JDA/BY / SAP Implementation for Warehouse Optimization that was acknowledged in 2020 by Global Source IT for outstanding accomplishments and results, directing a team size that varied depending on the phase. Dematic (WCS) integrated into project plan and execution - 5/2021 - 2/2023
Lead Sr PM - Party City & Affiliates - Optimization Modeling – Manufacturing/Distribution/Warehousing; Led cut over, on-time/in-budget design, racking, and commissioning of a 300,000 sq. ft. warehousing facility and the transferring of all SKUs from 3PLs, in succession - Led shutdown and closure of SAP manufacturing/distribution facility at all phases of the project. MA WMS Scale 8/2018 - 5/2021
Lead Sr PM - Southwire - Analysis, development, and implementation of Supply Chain Process Improvements for a large-scale Manufacturing/Distribution/Warehousing; focus on Warehousing, Transportation, and Inventory Management systems. Led WMS/TMS, Inbound/Outbound (MA ERP Implementation), SAP 4Hana Manufacturing Upgrade project ran in parallel. – 7/2019-5/2021
Sr PM – SAM's Club (Grocery/General Merchandise) - Large-Scale JDA/BY/SAP 4Hana Implementation for Warehouse - ERP to End solution to 5 clubs. - 8/2018-8/2019
Led cross-functional teams to implement IT programs aligning with organizational goals.
Managed project timelines and resources to ensure successful program delivery.
Oversaw risk management processes, identifying potential issues early in project lifecycle.
Developed strategic plans for IT initiatives, enhancing operational efficiency and effectiveness.
Coordinated stakeholder communication, facilitating collaboration across departments.
Mentored junior staff, fostering professional development and knowledge sharing within the team.
Streamlined program workflows, reducing redundancies and improving overall productivity.
Analyzed program performance metrics to drive continuous improvements and strategic adjustments.
Collaborated with cross-functional teams to develop innovative solutions that addressed complex business challenges.
Senior Program Manager / Technical PM
JB Hunt Transportation
06.2016 - 08.2018
Served as the senior/lead program manager to analyze the utilization of critical enterprise systems (JDA/MA WMS/TMS 2017) within a nationwide network of 89 distribution centers. Conducted module-specific gap analyses and rollout module upgrades for all sites.
Helmed the replacement/migration of the mainframe's outdated ERP to Cloud-Based / SaaS solutions within MA WMS/TMS
Managed project teams of 2-20 employees and contractors with resource budgets ranging from $1MM-$1.5MM, applying PMP certification standards to ensure methodology compliance.
Eliminated outside licensing fees & reduced consulting costs for support by eliminating unused modules, streamlining operational tasks for end-users, and consolidating software control within internal IT groups.
Audited the existing Warehouse & Transportation Software Program (Cost/Benefit Analysis) to make a case for onboarding new MA WMS & TMS programs, aiming to reduce annual licensing fees by $650k plus additional consulting fees, and enhance Transportation/warehouse operations by 4%. Swisslog (WCS) was integrated into the project plan and execution
SAP AMS Asset Management – built out resource and project plan and implemented collaboration tools for the in-house development of technical software programs to replace 3rd party software within 2 years.
Implemented Waterfall Methodology Processes for project planning and resourcing to enhance planning accuracy for the Steering Committee and PMO, and reduce project timelines by 10%
Sr Project Manager/PMO lead of BNSF Logistics' brokerage operations into J.B. Hunt's 3PL platform. Established the Integration Management Office (IMO), aligned operational technology (TMS, load boards), harmonized customer onboarding and carrier networks, integrating budgeting oversight and ensuring cost controls. Post-Integration Optimization - conducted lessons learned sessions and documented best practices to build a repeatable M&A playbook. Ensure knowledge transfer and capability uplift across acquired teams. Support cultural alignment and long-term organizational integration.
Senior (Technical) Project Manager
JDA (Blue Yonder) Software Solution
04.2013 - 06.2016
Managed $25k-4.5MM technical projects related to Enterprise software/modules for Warehouse and Transportation customers with a focus on Manufacturing, CPG, Retail, Grocery, and General Merchandise. Led project teams ranging in size from 2 to 30 vendors, client SMEs, and internal project team members. Collaborated with appropriate internal resources on the customer's business, organization, and culture to strengthen their credibility as trusted advisors in the overall supply chain strategy.
Recognized in 2016 by JDA Software Solutions for outstanding project management performance, managing service engagements, including interactions with the client project team and client executives, resulting in open issue resolution of 100% of issues. Identifying >3MM in new revenue opportunities
Managed 3-6 software teams simultaneously, focused on reducing and eliminating open issues with software programs (Red Prairie and JDA), versions 2004-2016.
ERP Experience with numerous versions, modules in BY/SAP/MA & Oracle Fusion WMS, TMS, WLM, and DF implementations across numerous client-based verticals; SME in JDA/BY – 2010 thru 2022 Versions, in WMS, TMS, WLM, WCS, and DF; MA Scale, WMS; SAP - Financial, TMS, WMS & E-commerce; Oracle Fusion-WMS
Client Base (sampling) –
Walmart (Grocery) – SAP TM Inbound, SAP 4 HANA conversion
DHL - Overseeing 12 WMS (Module Implementations) @ various DC Facilities
Unilever (CPG module improvements, WCS/WMS/TMS Upgrades) -Dematic (WCS) integrated into project plan and execution
Mars Candy - BY WMS End-to-End ERP implementations
J&J Pharmaceutical – BY WMS ERP End-to-End implementation
National Project Manager (Technical/Retail)
Flextronics
04.2009 - 09.2013
End-to-end, led all new Reverse Logistics vendor initiatives within the Device Support Center (DSC) program with AT&T nationally for the Flextronics DSC team. Managed all aspects of programs and projects towards the successful rollout and deployment of new DSCs into National AT&T markets. Engaged in the complex, national rollout of logistical strategies and successfully led large teams across multiple divisions to drive the successful implementation of all new AT&T business channels into the DSCs. Led or supported multiple model iterations nationally and endorsed the standardization of the product mix within those new designs.
Managed a team of 16 directly and an indirect workforce of 85 employees, contractors, and client associates.
Managed individual facility and store-level project/program budgets ranging from $1MM-5MM for renovations, relocations, and New Store Development
Managed over 6500 project tasks for each specific project, supporting numerous clients and project managers at the client and contractor level on every engagement.
Led 100% on-time and under-budget delivery for 106 new openings since March 2009, plus 15 remodels, store closings, and 16 facility relocations.
Awarded the Senior Project Leader Manager of the Year (2012) and commended the following year in 2013 for the initiative's success.
Supported the daily functions of 108 Device Support Centers for AT&T Mobility, recruiting, hiring, training, managing, and deploying 16 technical customer service associates per facility.
Successfully managed project teams and 3rd party vendors toward national sales goals for wireless accessories and equipment in the Device Support Centers ($1.5MM – 8MM per facility)
Developed and monitored the Apple iPhone service integration into Puerto Rico; critical leader/contributor in turning the $2MM national P&L pilot program into $40MM over 5 years.
Sr Program Manager
IBM
Bentonville, AR
01.1991 - 01.2009
Education
Bachelor of Science - PMP
Villanova University
Bachelor of Science - Business Management
Saint Leo University
Tampa, FL
No Degree - Business Analytics
Fortis College
Lowell
01-2017
Skills
Budget planning and risk analysis
End-to-end software implementation leadership
Leadership in operations
Experienced with various software applications for project management and logistics