Summary
Overview
Work History
Education
Skills
Affiliations
Languages
References
Timeline
Generic

David Sperry

Deshler,OH

Summary

Detail-oriented Department Manager keeps employees and work area on-target with proactive management of day-to-day demands and unique customer and employee situations. Motivational employee leader and respectful conflict mediator skilled at promoting satisfaction and loyalty. Great interpersonal communication and multitasking abilities. Dedicated Department Manager with undeniable service, employee development, and interpersonal skills. Boasts many years of experience overseeing complex department-management tasks.

Overview

8
8
years of professional experience

Work History

Assembly Line Worker

Addeco
Findlay, OH
09.2024 - Current
  • Organized work area daily to ensure efficient workflow throughout shift.
  • Operated machinery such as drills, saws and presses to assemble parts.
  • Maintained a safe work environment by adhering to all safety regulations and procedures.

Department Manager

Menards Inc. - Home Improvement
Findlay, OH
03.2020 - 08.2024
  • Identified training needs among staff members and organized relevant workshops accordingly.
  • Monitored daily sales figures to track trends in customer buying behavior.
  • Resolved customer complaints promptly and professionally in order to maintain good relationships with clients.
  • Collaborated with other departments to ensure smooth flow of operations across multiple teams.
  • Ensured compliance with company policies and relevant regulations.
  • Assisted Human Resources in recruiting qualified candidates for open positions within the Department.
  • Managed budgets effectively by making sure costs stayed within allocated limits.
  • Provided new team members with coaching and training, assisting them in understanding departmental policies and procedures.
  • Resolved customer complaints and issues promptly and professionally.
  • Evaluated employee feedback surveys regularly to identify areas of improvement in customer service delivery.
  • Developed strategies to improve customer service and increase sales by 10% within 6 months.
  • Analyzed weekly reports to identify areas for improvement in operations, budgeting, and staffing levels.

Delivery Driver

PERRY proTECH
Lima, OH
01.2019 - 04.2019
  • Assisted warehouse personnel in packing orders when necessary.
  • Responded promptly to emergency situations involving vehicles or personnel on the roadways.
  • Checked tires for proper inflation before leaving on each route.
  • Received daily delivery instructions and route assignments from dispatch.
  • Adhered to all applicable traffic laws while driving delivery vehicle.
  • Followed safety protocols for loading, unloading, securing, inspecting, operating, and maintaining the assigned vehicle.
  • Delivered goods in a timely fashion while adhering to speed limits and other traffic regulations.

Sales Associate

Toys"R"Us
Lima, OH
08.2017 - 01.2018
  • Organized stockroom shelves according to size, color or style.
  • Conducted inventories on a regular basis to track stock levels.
  • Provided accurate information about products, prices and services.
  • Handled customer complaints in a professional manner.

Education

GED -

Elida High School
Elida, OH
05-2017

Skills

  • Team Supervision
  • Policy Development
  • Logistics Planning
  • Sales Reporting
  • Staff Management
  • Customer Service
  • Cost Planning
  • Performance Management
  • Employee Scheduling
  • Workflow Coordination
  • Customer Engagement
  • Problem-Solving
  • Rules and regulations
  • Workforce Planning
  • Departmental activities
  • Flexible Schedule
  • Coaching and Mentoring
  • Safety and Security
  • Training and mentoring
  • Work Planning and Organization

Affiliations

  • I love to do yardwork
  • I love to play guitar
  • I love reading books

Languages

English
Professional

References

References available upon request.

Timeline

Assembly Line Worker

Addeco
09.2024 - Current

Department Manager

Menards Inc. - Home Improvement
03.2020 - 08.2024

Delivery Driver

PERRY proTECH
01.2019 - 04.2019

Sales Associate

Toys"R"Us
08.2017 - 01.2018

GED -

Elida High School

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