David Steffen
Gardner,KS
Summary
Dynamic Area Manager at Amazon with a proven track record in operational supervision and process improvement. Expert in cross-functional collaboration and conflict resolution, driving team productivity and enhancing customer experiences. Adept at implementing performance tracking systems, fostering leadership development, and ensuring compliance with safety standards.
Overview
5
5
years of professional experience
Work History
Area Manager
Amazon
New Century, Kansas
08.2024 - Current
- Ensured compliance with safety standards and operational guidelines for staff.
- Coordinated training programs for new team members on operational processes.
- Analyzed workflow efficiencies to identify areas for process improvement.
- Implemented performance tracking systems to monitor team productivity and engagement.
- Facilitated cross-functional communication between departments to enhance collaboration.
- Mentored team leads to develop leadership skills and improve team dynamics.
- Supervised employees, ensuring optimal productivity.
- Promoted positive customer service experiences by promptly resolving conflicts.
- Resolved conflicts between employees or customers in a professional manner.
Purchasing Intern
Triumph Foods
St. Joseph, MO
06.2023 - 08.2023
- Created and sent out 10 to 15 purchase orders daily, ranging from special parts for the production floor to everyday office supplies.
- Shadowed and assisted the Purchasing Director and Manager.
- Presented in meetings over monthly purchasing reports.
Towne Park Hospitality Valet
Cyrus Hotel
Topeka, KS
06.2021 - 08.2022
- Explained the valet process to clients and visitors in a detailed, user-friendly manner which ensured common understanding.
- Parked and retrieved customers' vehicles in a specified area in a safe and efficient manner.
Education
Bachelor of Science - Supply Chain Management, Accounting
Missouri Western State University
St. Joseph, MO05.2024
Associate Degree - General Studies
St. Charles Community College
Cottleville, MO05.2021
Skills
- Operational supervision
- Cross-functional collaboration
- Supply chain management
- Problem solving
- Time management
- Process improvement
- Relationship management
- Compliance oversight
- Conflict resolution
- Operations leadership
Class Experience
- Business Analytics & Reporting
- Principles of Supply Chain Management
- Production and Operations Management
- Organizational Behavior
- Strategic Sourcing
- Master's Organizational Theory
- Master's Business Intelligence and Analytics
Activities
St. Charles Community College, Missouri Western State University, 2019 - 2024, Committed approximately 30 hours per week to training, meetings, travel, and games while maintaining a full course load., Developed concentration, strong work ethic, leadership, and perseverance to meet personal and team goals., 2023 All MIAA Honorable Mention Pitcher., 2021 - 2024, Placed among the top student-athletes at SCCC and MWSU, and the MIAA D2 conference., 2023 MIAA Scholar Athlete, MIAA Academic Honor Roll., 2021 - 2022 MIAA Newcomer Academic Honor Roll., Decisions, YMCA, St. Joseph, MO, 2021 - 2024, Mentored for risked youth at local middle schools, advised and helped to improve levels of self-worth and confidence.
Timeline
Area Manager
Amazon
08.2024 - Current
Purchasing Intern
Triumph Foods
06.2023 - 08.2023
Towne Park Hospitality Valet
Cyrus Hotel
06.2021 - 08.2022
Bachelor of Science - Supply Chain Management, Accounting
Missouri Western State University
Associate Degree - General Studies
St. Charles Community College