David Swanson
Elk River,MN
Summary
Hardworking Advocate offering deep dedication to meeting client needs. Empathetic and caring and quickly building rapport. Maintain confidentiality with sensitive and health-related matters.
Overview
6
6
years of professional experience
Work History
Plasma Center Technician
Biolife Plasma Services
Saint Cloud, MN
06.2022 - Current
- Assisted in the collection of plasma donations from donors.
- Conducted required safety checks to ensure compliance with all regulations.
- Maintained accurate records of donor collections, including volume and type of donation.
- Monitored donor vitals throughout the donation process, such as temperature, pulse rate, blood pressure.
- Maintained a clean and safe environment by adhering to infection control guidelines at all times.
- Assisted in training new employees on proper procedures related to donor collection processes.
- Reported any irregularities or problems encountered during the plasma collection process immediately.
- Obtained variety of blood samples through venipuncture or capillary puncture using syringes, butterfly needles and straight needles.
Textbook Clerk
University of Missouri System
Columbia, MO
06.2021 - 05.2022
- Organized store by returning merchandise to proper areas and restocked displays.
- Stocked shelves and supplies and organized displays to focus customer attention on specific items.
- Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
- Recommended merchandise to customers based on needs and preferences.
- Educated customers on product and service offerings.
- Escorted customers to products and pointed out complementary items to boost store sales.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Mail Handler Assistant
United States Postal Service
Columbia, MO
11.2020 - 06.2021
- Operated mail processing equipment and manually sorted mail.
- Placed incoming and outgoing letters and packages into containers based on destination and type, applying appropriate identifying tags on sacks and bins.
- Contributed to development, planning and completion of project initiatives.
- Loaded letters into automated processing equipment and maintained continuous flow when feeding letters to be sorted.
- Bundled, labeled and routed sorted mail to designated areas depending on destinations and according to established procedures and deadlines.
Guest Advocate
Target
Otsego, MN
06.2020 - 08.2020
- Helped customers find specific products, answered questions and offered advice.
- Read weekly sales inserts and monitored price changes.
- Assisted with purchases, locating items and signing up for rewards programs.
- Processed all sales transactions accurately and promptly to prevent long customer wait times.
- Resolved issues with cash registers, card scanners and printers.
- Welcomed customers, offering assistance to help find necessary store items.
- Properly verified customer identification for alcohol or tobacco purchases.
- Processed customer payments quickly and returned exact change and receipts.
- Wrapped items and bagged purchases properly to prevent merchandise breakage.
- Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
- Learned roles of other departments to provide coverage and keep store operational.
- Assisted customers with account updates, new service additions and promotional offers.
- Worked closely with front-end staff to assist customers.
- Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
Crew Leader
Culver's
Elk River, MN
11.2017 - 05.2020
- Delegated daily tasks to team members to optimize team productivity.
- Assisted with project tasks for absent employees to help team meet tight deadlines.
- Supervised employees completing tasks, ensuring that each met high company standards.
- Read weekly sales inserts and monitored price changes.
- Processed all sales transactions accurately and promptly to prevent long customer wait times.
Lead Plasma Center Technician
Biolife Plasma Services
Saint Cloud, MN
11.2023 - Current
Education
High School Diploma -
Homeschooled
Elk River, MN05.2020
Skills
- Program coordination
- Interdisciplinary teamwork
- Document management
- Customer service
Timeline
Lead Plasma Center Technician
Biolife Plasma Services
11.2023 - Current
Plasma Center Technician
Biolife Plasma Services
06.2022 - Current
Textbook Clerk
University of Missouri System
06.2021 - 05.2022
Mail Handler Assistant
United States Postal Service
11.2020 - 06.2021
Guest Advocate
Target
06.2020 - 08.2020
Crew Leader
Culver's
11.2017 - 05.2020
High School Diploma -
Homeschooled