Summary
Overview
Work History
Education
Skills
Certification
Timeline
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David Swarts

David Swarts

Sacramento,CA

Summary

Adept Service Technician with a proven track record at Sierra Pacific Home and Comfort, I excel in diagnostics and customer service, enhancing client satisfaction and operational efficiency. Skilled in HVAC systems and conflict resolution, my leadership in diverse roles has consistently driven improvements and team development.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Service Technician

Sierra Pacific Home and Comfort
02.2024 - Current
  • Explained diagnostic findings to customers and outlined repair or service options.
  • Installed new equipment and explained operation and routine maintenance protocols to customers.
  • Inspected equipment to diagnose operational issues.
  • Adhered to safety protocols and policies to reduce workplace hazards.
  • Trained newer technicians on ride along with myself about how to perform maintenances and diagnostics

Landscaping Crew Leader

Cagwin & Dorward
02.2023 - 02.2024
  • Managed inventory of materials efficiently to ensure availability when required.
  • Conducted regular performance evaluations for crew members, identifying areas for improvement and developing personalized action plans accordingly.
  • Resolved conflicts between crewmembers professionally while maintaining focus on project goals.
  • Implemented quality control measures to consistently deliver outstanding finished landscapes.

Sales Manager

Standard Appliance & HVAC
01.2021 - 01.2023
  • Handled customer relations issues, enabling quick resolution, and client satisfaction.
  • Increased sales revenue by developing and implementing effective sales strategies.
  • Built long-lasting client relationships through excellent customer service and consistent followups.

Education

HVAC Trade School - HVAC

UEI College
Sacramento, CA

Skills

  • Attention to Detail
  • Preventive Maintenance
  • Troubleshooting ability
  • Customer Service
  • Valid Driver's License
  • Mechanical abilities
  • Work with Minimal Supervision
  • Troubleshooting skills
  • Problem and Issue Resolution
  • Hand tool knowledge
  • Repair Techniques
  • Documentation And Reporting
  • Equipment Troubleshooting
  • Diagnostic Testing
  • Mechanical Aptitude
  • HVAC Systems
  • Diagnostics skill

Certification

OSHA10 Certified

Universal EPA certified

Timeline

Service Technician

Sierra Pacific Home and Comfort
02.2024 - Current

Landscaping Crew Leader

Cagwin & Dorward
02.2023 - 02.2024

Sales Manager

Standard Appliance & HVAC
01.2021 - 01.2023

HVAC Trade School - HVAC

UEI College

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David Swarts