Summary
Overview
Work History
Education
Skills
Timeline
AdministrativeAssistant

David Swauger

Administrative Assistant
Cape Coral,FL

Summary

Multi-talented professional with over 15 years of customer service and and retail experience across a diverse industries .

Result driven utilizing communication skills , issue resolution and constantent commitment to excellence.

Overview

5
5
years of professional experience
3
3
years of post-secondary education

Work History

Store Manager

Family Dollar LLC
Trernton , Michigan
07.2019 - Current
  • Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
  • Performed statistical analyses to gather data for operational and forecast team needs.
  • Reviewed and monitored scheduling, purchases and other expenses to maintain quarterly budget.
  • Maintained strong knowledge in handling of perishable products in dairy, meat and produce departments.
  • Upheld and communicated store programs and standards to employees for optimal quality, freshness, safety and cleanliness.
  • Protected store from loss or theft by setting and enforcing clear security policies.
  • Supervised guests at front counter, answering questions regarding products.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Introduced new methods, practices and systems to reduce turnaround time.
  • Promoted team collaboration, performance and efficiency by fostering healthy environments focused on mutual success.

Cafe Manager

Speedway LCC
Taylor , Michigan
06.2017 - 06.2019
  • Trained cafe employees to consistently exceed customers' expectations and provide superior service.
  • Managed display products effectively to achieve consistent sales with minimal waste.
  • Handled business administration functions such as payroll , product ordering.
  • Grew cafe sales by effectively marketing business and improving customer relations strategies.
  • Minimized risks of cross-contamination and infection by directing team members to regularly clean and sanitize surfaces.
  • Communication with venders and merchants

Education

High School Diploma -

Woodhaven High School
Flat Rock, MI
09.1987 - 06.1990

No Degree - Culinary Arts

Oakland Community College
Bloomfield Hills, MI
05.2001 -

Skills

  • Relationship building and management
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Timeline

Store Manager

Family Dollar LLC
07.2019 - Current

Cafe Manager

Speedway LCC
06.2017 - 06.2019

No Degree - Culinary Arts

Oakland Community College
05.2001 -

High School Diploma -

Woodhaven High School
09.1987 - 06.1990

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David Swauger Administrative Assistant