David Taylor
Philadelphia,PA
Summary
Talented professional with experience in labor intensive jobs as well as sales and management positions. Proficient in costumer service, customer acquisition and retention. Self-motivated and dependable capable of achieving high performance with minimal supervision. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
21
21
years of professional experience
Work History
ASSISTANT MANAGER
Carpet Docs Cleaning Carpet Company
04.2006 - Current
- Compose a daily schedule by grouping and routing jobs for each technician
- Train each new technician on the various aspects of the job including procedures, safety, and overall expectations of the overall job
- Sales, acquiring new customers via dropping off bids giving information about our services, doing demonstrations, and cold calls working as a technician bringing in $200,000-$250,000 commission yearly
- Coordinate with manager to initiate strategies to achieve sales and profit goals
- Address customer issues to ensure quick and successful resolution
- Assist in interviewing and hiring individuals which would bring passion and dedication to company.
Warehouse Worker
UPS
09.2022 - 05.2023
- Loaded, unloaded, and moved material to and from storage and production areas.
- Checked packages and merchandise for damage and notified vendors.
- Performed general housekeeping and cleaning tasks.
- Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations.
CASHIER CUSTOMER SERVICE
Macys
01.2005 - 02.2006
- Maintained adequate cash supply in cash drawers in multiple checkout stations
- Assisted customers with store and product complaints
- Completed floor replenishment to guarantee size availability and promote customer satisfaction.
CASHIER SALES ASSOCIATE
Burlington coat factory
02.2003 - 03.2004
- Maintained flexibility to work a varied schedule that included nights and weekends
- Presented a friendly and positive attitude while communicating clearly with customers and colleagues
- Greeted incoming customers and provided personable and knowledgeable service
- Adhered to top-quality client servicing standards to promote overall satisfaction.
Education
Associate of Applied Business - BUISNESS ADMINISTRATION
Pennsylvania State University
Abington, PA01.2014
Skills
- Scheduling
- Management
- Sales
- Team Building
- Excel
- Microsoft Word
- Customer Service
- Excellent communication skills Reliable and punctual
- Reading comprehension skills
- Maximizing Profitability
- Teamwork and Collaboration
- Audit Inventory
- Merchandise Requisition
- Picking and Packing
- Merchandise Collection
- Inventory Management
- Reports and Spreadsheets Generation
- Cleaning and Organizing
- Restock Shelves
- Product Packaging
- Inventory Management and Planning
- Order Picking and Processing
- Shipment Optimization
Timeline
Warehouse Worker
UPS
09.2022 - 05.2023
ASSISTANT MANAGER
Carpet Docs Cleaning Carpet Company
04.2006 - Current
CASHIER CUSTOMER SERVICE
Macys
01.2005 - 02.2006
CASHIER SALES ASSOCIATE
Burlington coat factory
02.2003 - 03.2004
Associate of Applied Business - BUISNESS ADMINISTRATION
Pennsylvania State University
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