Erika Trinidad
Beaverton,OR
Summary
To lead and obtain a position where I can contribute my organization, communication & leadership skills that will exceed the success of the company.
Overview
6
6
years of professional experience
Work History
Receptionist Administrator
Magic Touch Carpet Cleaning & House Cleaning
2019.07 - Current
- Answered incoming calls, directing clients to individuals addressing specific needs.
- Maintained high levels of customer satisfaction through empathetic listening, timely problem resolution, and personalized attention.
- Handled sensitive information discreetly while performing administrative duties such as filing paperwork and processing payments.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Ensured accurate recordkeeping of financial transactions by reconciling invoices and preparing expense reports for management review regularly.
- Oversaw appointment scheduling and itinerary coordination for both clients and personnel.
Macy’s
Sales & Customer Service
2018.11 - 2019.11
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Worked flexible hours across night, weekend, and holiday shifts.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Assisted customers in navigating company website and placing online orders, improving overall user experience.
- Cross-trained and backed up other customer service associates.
- Provided language translation services for customer service inquiries.
Education
High School Diploma -
Beaverton High School
Beaverton, OR06.2019
Skills
- Reception Management
- Customer Service
- Time Management
- Active Listening
- Teamwork
- Attention to detail
- Sales
- Adaptability
Languages
Spanish
Native or Bilingual
Timeline
Receptionist Administrator
Magic Touch Carpet Cleaning & House Cleaning
2019.07 - Current
Macy’s
Sales & Customer Service
2018.11 - 2019.11
High School Diploma -
Beaverton High School
Similar Profiles
Gary SpencerGary Spencer
Carpet Cleaning Technician at Magic Carpet CleaningCarpet Cleaning Technician at Magic Carpet Cleaning
David TaylorDavid Taylor
ASSISTANT MANAGER at Carpet Docs Cleaning Carpet CompanyASSISTANT MANAGER at Carpet Docs Cleaning Carpet Company
Jacob KrommingaJacob Kromminga
Carpet and Upholstery Steam Cleaner at Heroes Carpet CleaningCarpet and Upholstery Steam Cleaner at Heroes Carpet Cleaning