David Taylor
Providence,RI
Summary
Proven track record of enhancing customer satisfaction and team productivity, notably at AOT GLOBAL. Leveraged strong communication skills and defensive driving techniques to deliver superior service and ensure safety. Excelled in leadership roles, improving operational efficiency and fostering a culture of excellence. Demonstrated patience and understanding in high-pressure situations, achieving notable achievements in customer service and team management. Confident Firefighter works effectively as part of cohesive team. Highly trained individual with great mechanical aptitude and background in medical response and fire suppression. Handles issues quickly and resolves conflicts successfully. Reliable Firefighter touting [5] years responding to emergency calls. Knowledgeable resource for promoting fire safety via talks and advice. Promoting exemplary skills in performing practice drills, inspecting fire equipment and mentoring others. Energetic Supervisor successful at motivating and building positive team dynamics to accomplish aggressive goals. Dedicated to open, communicative culture where employees feel empowered to contribute to company's success. Accomplished Supervisor focused on meeting customer expectations and achieving company goals. Drives success by directing high-producing teams while developing lasting employee rapport. Exceptional knowledge of cost-reduction methods and streamlining production processes.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Limousine Chauffeur
AOT GLOBAL
03.2021 - Current
- Enhanced customer satisfaction by providing timely and professional transportation services.
- Participated in ongoing training opportunities related to driving techniques, safety regulations, and client relations best practices.
- Effectively managed challenging situations or conflicts that arose during transportation assignments with tactful problem-solving skills.
- Maintained a pristine vehicle condition for client comfort and safety.
- Promoted repeat business by consistently delivering superior customer service experiences.
- Assisted clients with luggage handling, contributing to a seamless travel experience.
- Demonstrated excellent knowledge of local routes, landmarks, and traffic patterns to ensure efficient travel times.
- Adhered to all company policies while representing the brand in a positive manner during each interaction with clients.
- Communicated with passengers to answer questions about areas and services and provide comfortable traveling experiences.
- Waited for passengers at designated high-volume locations such as airports and popular nightlife spots.
- Maintained log of daily trips to keep accurate records of fares and destinations.
Fire Fighter EMT
Warren Fire Department
01.2019 - Current
- Maintained strong knowledge of firefighting principles and suppression methods, which enabled proper decision-making in emergency situations.
- Mentored new firefighters by sharing knowledge and experience, fostering a supportive learning environment for professional development.
- Increased firefighter skill levels by providing ongoing training sessions on new equipment use, rescue techniques, and hazardous materials handling.
- Saved lives and protected property by swiftly executing firefighting techniques during numerous incidents.
- Provided critical medical assistance to injured individuals at incident scenes utilizing CPR certification and basic EMT skills when necessary.
- Inspected apparatus, equipment, grounds, and stations for proper order and condition.
- Trained new firefighters to comply with safety protocols and equipment usage.
- Participated in community outreach programs to raise awareness of fire prevention and safety measures.
- Operated hoses, pumps, ladders and other firefighting equipment.
- Responded to emergency calls and provided medical assistance to injured individuals.
- Expedited life-saving interventions by rapidly assessing patients'' conditions based on vital signs, symptoms, and medical history.
- Improved patient care by efficiently assessing and stabilizing patients during medical emergencies.
Supervisor
City Of Providence
08.2012 - Current
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Enhanced communication within the team by holding regular meetings and encouraging open dialogue among all members.
- Demonstrated commitment to the organization''s core values, leading by example and fostering a culture of excellence.
- Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
Education
MULTIPLE FEILDS
FEMA CERTIFACTIONS
NREMT EMT B CERTIFIED
High School Diploma -
PROVIDENCE CAREER AND TECH
Providence, RI06.2012
Skills
- Patience and understanding
- Strong Communication Skills
- Vehicle maintenance knowledge
- Safety awareness
- Defensive Driving Techniques
- Clean Driving Record
- Structural Firefighting Strategies
- Teamwork and Cooperation
- Decision-Making Under Pressure
- Hazardous Materials Handling
- Critical thinking abilities
- Fire Investigation Procedures
- Vehicle Extrication Techniques
- Confined Space Entry
- Staff Management
- Training and mentoring
- Employee Motivation
- Process Improvement
- Operations Management
- Project Management
- Schedule development
- Policy Enforcement
Accomplishments
I HAVE COMPLETED FIRE 1 EMT B MULTIPLE FEMA TRAININGS HAVE TRAINING ON MAJOR STORM EMERGENCIES WORKING WITH THE CITY OF PROVIDENCE PEMA AND FEMA.
Certification
- HAZWOPER - Hazardous Waste Operations and Emergency Response
- EMT - Emergency Medical Technician
- EVOC - Emergency Vehicle Operators Course
- EMT - Certified Emergency Medical Technician
- CFR - Certified First Responder
Languages
Spanish
Limited Working
Timeline
Limousine Chauffeur
AOT GLOBAL
03.2021 - Current
Fire Fighter EMT
Warren Fire Department
01.2019 - Current
Supervisor
City Of Providence
08.2012 - Current
MULTIPLE FEILDS
FEMA CERTIFACTIONS
NREMT EMT B CERTIFIED
High School Diploma -
PROVIDENCE CAREER AND TECH