Summary
Overview
Work History
Education
Skills
Timeline
Generic

David Taylor

New York

Summary

Experienced store manager with over 10 years of expertise in retail sales operations. Successfully managed the daily operations of multiple stores, including opening and closing procedures, inventory management, and delivering exceptional customer service. Currently serving as a buyer, consistently driving sales and achieving revenue goals within the retail industry. Possessing strong analytical skills, trend forecasting abilities, and exceptional negotiation expertise. Demonstrated track record of building successful relationships with vendors and creating profitable merchandise assortments. Skilled at identifying emerging trends and implementing strategic buying plans to enhance product offerings and maximize customer satisfaction. Seeking to leverage diverse skill set and passion for fashion to contribute to a dynamic and innovative retail team.

Overview

9
9
years of professional experience

Work History

Retail Sales Associate

Nordstrom
10.2024 - Current
  • Answered questions about store policies and addressed customer concerns.
  • Greeted customers and helped with product questions, selections, and purchases.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.
  • Selected, recommended, and helped obtain or locate merchandise based on customer desires and needs.
  • Grew product knowledge and fashion expertise continually, helped customers find shoes to complement outfits and suggested items to match needs.
  • Provided product demonstrations to highlight features, benefits and value features and increase customer satisfaction.

Buyer

Buffalo Exchange
09.2023 - 10.2024
  • Conducted market research and analysis to identify current trends and new styles to expand the company's product offerings
  • Developed and implemented comprehensive marketing strategies to increase brand awareness and drive customer engagement
  • Analyzed sales trends and market data to make informed buying decisions, leading to a 15% increase in sales revenue
  • Utilized inventory management systems to optimize stock levels and minimize out-of-stock situations, improving overall customer satisfaction
  • Developed and maintained strong relationships with sellers to secure favorable pricing, terms, and exclusivity agreements
  • Successfully developed and implemented effective strategies to increase sales and optimize profit margins
  • While monitoring store performance and creating strategies to improve efficiency

Store Manager

Finish Line Macy's
05.2022 - 08.2023
  • Proven track record of developing successful teams and maintaining excellent working relationships with vendors and suppliers
  • Take full responsibility of recruiting, training, and motivating teams of 20+ employees
  • Coordinating daily tasks and providing feedback on performance
  • Managed day to day operations of retail store, including staffing, scheduling, inventory management and customer service
  • Created and implemented marketing campaigns to increase store visibility to drive sales
  • While maintaining a positive and safe work environment for staff
  • Maintained store budget and analyzed sales reports to identify areas of improvement
  • Also monitored inventory levels and order new merchandise as needed

Assistant Store Manager

Finish Line JD Sports
11.2018 - 05.2022
  • Managed staff members, including hiring, training, scheduling, and performance reviews
  • Trained staff on customer service, product knowledge, and store operations
  • Assisted store manager with the development of store marketing plans, while implementing new sales strategies to increase store revenue
  • Tracked and monitored daily sales and inventory reports
  • Also prepared and submitted weekly sales reports to the store manager
  • Trained and coached a staff of 15+ plus employees proper sales techniques and customer service
  • While planning and coordinating store events to promote sales and customer loyalty

Sales Associate

H&M
10.2017 - 11.2018
  • Created and implemented new operational procedures to improve efficiency and ensure effective customer service
  • Utilized strong decision making and problem solving skills to handle difficult customer situations
  • Developed and implemented strategies to improve store productivity and efficiency
  • Successfully managed shifts in a fast-paced retail environment while ensuring top-notch customer service standards
  • Balanced daily workflow of staff to maximize productivity and minimize costs

Assistant Manager

Journey's
04.2016 - 11.2018
  • Maintained a comprehensive and up to date understanding of product lines and services
  • While being responsible for keeping shelves stocked and organized
  • Provided excellent customer service that exceeded customer expectations
  • Built long-term relationships with customers, resulting in repeating business
  • Collaborated with team members to complete tasks in a timely manner
  • While demonstrating the ability to work independently and as part of a team to exceed goals and expectations
  • Successfully supervised a team of up to 20 employees, delegating tasks and managing workflow
  • Also trained and mentored new employees on shift operations
  • Resolved customer complaints and held staff accountable for their performance

Education

Communications -

Youngstown State University
Youngstown, Ohio
05.2016

Skills

  • Leadership
  • Project Management
  • Planning/Execution
  • Decision Making
  • Execution
  • Technical Knowledge
  • Networking/Outreach
  • Problem Solving
  • Communication
  • Logistics
  • Strategic Thinking
  • Organization
  • Conflict Resolution
  • Product knowledge
  • Sales expertise

Timeline

Retail Sales Associate

Nordstrom
10.2024 - Current

Buyer

Buffalo Exchange
09.2023 - 10.2024

Store Manager

Finish Line Macy's
05.2022 - 08.2023

Assistant Store Manager

Finish Line JD Sports
11.2018 - 05.2022

Sales Associate

H&M
10.2017 - 11.2018

Assistant Manager

Journey's
04.2016 - 11.2018

Communications -

Youngstown State University

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