Open To Work
David Thompson
Monroe,Wa
Summary
Results-driven Project Manager specializing in information systems quality assurance. Enhances manufacturing processes and systems for optimal performance. Strong analytical skills and effective communication facilitate collaboration and drive successful project outcomes.
Overview
30
30
years of professional experience
Work History
Marketing Support
Sears
01.2002 - 10.2002
- Installed new fixtures and products, improving visual merchandising and customer engagement.
- Designed and organized layout for new Sears Tooltown Center, optimizing space for product accessibility.
- Removed outdated products, shelving, and store fixtures to enhance retail presentation.
- Facilitated access to tool testing and handling in the department.
Instructor
Stevens Hennager College
03.2002 - 05.2002
- Instructed users on effective use of Microsoft Office products to enhance productivity.
- Taught users in PowerPoint to create engaging presentations and templates, incorporating graphics and automating presentations.
- Guided users in Word to edit, write, and save documents, including cut and paste, spell checking, and inserting external data and graphics.
- Excel – how to create spreadsheets, develop macros and set up calculations and input screens. Produce reports and link to external data sources.
Support Analyst
Ebay
10.2001 - 01.2002
- Analyzed customer problems through email, delivering tailored solutions.
- Reviewed customer inquiries, assessed requirements, and resolved issues using manual online tree structure.
- Identified customer needs and documented solutions using predefined templates.
Systems Analyst – Level 2 Support for Manufacturing
The Boeing Company
08.1996 - 05.2001
- Utilized expert knowledge of computer systems and networks to troubleshoot and resolve issues efficiently.
- Supported systems for DCAC, BAAN, Microsoft, networks, and related hardware and software for Boeing, enhancing overall service reliability.
- Facilitated recovery and restoration of computer services, ensuring minimal disruption to operations.
Information Systems
The Boeing Company
08.1989 - 02.1995
- Managed development projects for computer systems within commercial and Boeing Computer Services, ensuring alignment with project goals.
- Documented and improved quality and efficiency of design and development processes across multiple programming languages.
- Expanded network terminals and networks for Genesis, DCAC, and Catia programs in Commercial Division, enhancing system connectivity.
- Studied and analyzed networking protocols to understand their functions and applications.
- Acquired comprehensive knowledge of various computer hardware and peripherals to support system operations.
- Defining all requirements for hardware acquisition and software development.
- Expert in Carnegie Mellon University Computer Metric Modeling.
Information Systems
The Boeing Company
08.1987 - 02.1989
- Managed development projects for computer systems in Aerospace and Boeing Computer Services, ensuring alignment with project goals.
- Oversaw expansion of network terminals and networks for Industrial Engineering departments in Aerospace Division, enhancing operational connectivity.
- Gained expertise in various networking protocols through hands-on experience.
- Understanding of multiple programming languages and how to document and improve the quality and efficiency of the design and developments.
- Defined requirements for hardware acquisition and software development to meet departmental needs.
- Developed comprehensive knowledge of computer hardware and peripherals through practical application.
- Expert in Carnegie Mellon University Computer Metric Modeling.
The Boeing Company
Manpower Temporary Services
03.1987 - 08.1987
- Organized and categorized receipts and payments for Boeing suppliers, ensuring accurate records for timely processing.
- Supported accounts payable operations by managing documentation and communication.
- Completed day-to-day duties accurately and efficiently.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Information Systems
The United States Air Force
08.1984 - 12.1986
- Program macros for Fortran systems on IBM Mainframe systems.
- Installed hardware and software to ensure operational readiness.
- Procured new equipment and peripherals to enhance system capabilities.
- Supported customer inquiries and resolved various computer-related issues.
Security Specialist
The United States Air Force
03.1981 - 07.1984
- Fortified military bases against potential threats by implementing proactive security protocols.
- Implemented security protocols to safeguard personnel and classified information.
- Protected aircraft, personnel, and government resources through comprehensive security measures.
- Monitored surveillance systems to detect and respond to potential security threats.
- Conducted risk assessments to identify vulnerabilities in facilities and operations.
Missionary
The Church Of Jesus Christ of Latter Day Saints
08.1977 - 09.1979
- Educated investigators on core religious beliefs of the church, fostering deeper connections within the community.
- Facilitated engaging learning sessions for investigators, enhancing understanding of church beliefs in the UK.
- Conducted outreach by knocking on doors and engaging interested individuals to share key church messages.
Warehouse/Paint Production
Highway Safety Products
09.1976 - 07.1977
- Loaded and unloaded supplies from trucks, delivering traffic paint to various locations across western Washington State.
- Constructed storage facilities using industry-standard methods and materials to maximize space and accessibility.
- Completed day-to-day duties accurately and efficiently.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Revell Model Company
Manpower Temporary Services
03.1976 - 08.1976
- Executed janitorial services in Revell factory's model makers machine shop, maintaining cleanliness and safety standards.
- Delivered industrial services to various companies, ensuring operational support.
- Collaborated with photographers to create compelling visual narratives.
- Participated in fashion shows showcasing various clothing lines and styles.
- Maintained professional appearance and demeanor during all modeling assignments.
Cook, Cook Trainer
Sambo’s Restaurants
06.1972 - 07.1975
- Prepared meals and foods for customers, ensuring quality and taste.
- Prepared steaks, sandwiches, burgers, and salads while maintaining a clean and healthy workspace.
- Managed supply levels to maintain consistent service and support high customer satisfaction.
Education
Computer Science -
McKendree University
Carbondale, IL03-1988
Some College (No Degree) -
U of Texas (Online)
Austin, TX03-2026
Skills
- Digital Marketing
- Market Research
- Content Creation
- Customer Engagement
- Project Management
- Risk management
- Quality assurance
Work Preference
Job Search Status
Open to workWork Type
Full TimeLocation Preference
On-SiteSalary Range
$95000/yr - $200000/yrTimeline
Instructor
Stevens Hennager College
03.2002 - 05.2002
Marketing Support
Sears
01.2002 - 10.2002
Support Analyst
Ebay
10.2001 - 01.2002
Systems Analyst – Level 2 Support for Manufacturing
The Boeing Company
08.1996 - 05.2001
Information Systems
The Boeing Company
08.1989 - 02.1995
Information Systems
The Boeing Company
08.1987 - 02.1989
The Boeing Company
Manpower Temporary Services
03.1987 - 08.1987
Information Systems
The United States Air Force
08.1984 - 12.1986
Security Specialist
The United States Air Force
03.1981 - 07.1984
Missionary
The Church Of Jesus Christ of Latter Day Saints
08.1977 - 09.1979
Warehouse/Paint Production
Highway Safety Products
09.1976 - 07.1977
Revell Model Company
Manpower Temporary Services
03.1976 - 08.1976
Cook, Cook Trainer
Sambo’s Restaurants
06.1972 - 07.1975
Computer Science -
McKendree University
Some College (No Degree) -
U of Texas (Online)
Awards And Acknowledgements
- Boeing Company Cost Savings
- Below the Zone Rank Advancement, USAF
- Honor Graduate, USAF
- Achievement Award, USAF
- Expert Weapons (M-16, M203, 38, M60), USAF
- 3.8 GPA (Algebra, Calculus, Statistics and Trigonometry)