David Topel
Mount Clemens,MI
Summary
Goal oriented and competitive sales manager with proven retail experience in the Automotive industry. Expert in increasing sales volume, and profitability through ongoing training, and coaching staff on effective selling throughout the sales process. Focused on customer satisfaction, and follow through during customer interactions. Well versed in problem solving and overcoming objections.
Overview
9
9
years of professional experience
Work History
Sales Manager
Jeffrey Automotive
09.2018 - Current
- Responsible for reaching, and exceeding sales volume goals while maintaining a profitable sales department.
- Improved DSE despite manufacturing constraints through building relationships with OEM reps.
- Maintained above regional average CSI on a monthly basis though customer interaction, and sales training.
- Coached and counseled sales personnel, assisting with individual selling efforts and helping sales representatives reach targets.
- Resolved customer issues quickly to close deals and boost client satisfaction.
- Evaluated performance against goals and implemented appropriate development plans.
- Identified, hired and trained highly-qualified staff by teaching best practices, procedures, and sales strategies.
Sales & Finance Manager
All Pro Nissan
01.2016 - 08.2018
- Responsible for reaching, and exceeding sales volume goals with an emphasis on obtaining OEM objectives.
- Maintained above regional average CSI on a monthly basis though customer interaction, and sales training.
- Coached and counseled sales personnel, assisting with individual selling efforts and helping sales representatives reach targets.
- Resolved customer issues quickly to close deals and boost client satisfaction.
- Evaluated performance against goals and implemented appropriate development plans.
- Identified, hired and trained highly-qualified staff by teaching best practices, procedures, and sales strategies.
- Responsible securing customer loan or lease approvals.
- Reviewed and contracted customers loan and lease contracts with customers according to compliance guidelines.
- Focused on daily funding requirements and managing Contracts in Transit.
- Conducted menu presentations for backend products, and service contracts to help protect customer against the perils of ownership.
Sales Consultant
Fox Volkswagen
09.2014 - 12.2016
- Developed an effective sales strategy by following the "road to the sale" Including...
- Effective needs assessment
- Conducting customer centered vehicle presentation & and demo drives
- Provided sales and customer service assistance to walk-in traffic, and phone-ups.
- Followed up with existing customers to answer additional. questions, and uncover objections throughout the sales process.
- Overcame customer objections to help sell vehicles while maintaining above average CSI.
Education
Bachelor of Science - Marketing
Ferris State University
Big Rapids, MI05.2014
No Degree - General Studies
Macomb Community College
Macomb, MI 05.2011
Skills
- Sales Quota Management
- Coaching and Mentoring
- Sales Expertise
- Time Management
- Recruiting and Hiring
- Product Knowledge
Hobbies
When I am not working I can be found golfing on my days off or on weekends. Early in the morning before work Is when I find it best to take some time alone, and focus on training for my next triathlon, or marathon, by biking, or running. Of course, I always find the time to spend with my wife, and 5 year old son Abel. I think my competitive nature is a part of the reason I have succeeded in sales, and sales management so far in my career. My various hobbies, work, and family have helped my develop excellent time management and task prioritization skills.
Timeline
Sales Manager
Jeffrey Automotive
09.2018 - Current
Sales & Finance Manager
All Pro Nissan
01.2016 - 08.2018
Sales Consultant
Fox Volkswagen
09.2014 - 12.2016
Bachelor of Science - Marketing
Ferris State University
No Degree - General Studies
Macomb Community College
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