Monica Jones

• Mentored and coached team members on QA topics and strategies.
• Participated in regular meetings with cross-functional teams to discuss progress updates, communicate concerns or challenges, and ensure alignment of project goals.
• Reported progress, test metrics and results to project stakeholders.
• Maintained comprehensive knowledge of relevant industry regulations and standards, ensuring compliance throughout the QA process.

Assisted in patient care and medical procedures.

Conducted scans for dental procedures.

Specialized in aligning and straightening teeth.

Assisted in dental operations to enhance efficiency.

Fabricated temporary crowns and bridges.

Managed appointment bookings and payment transactions.

• Laid out dental instruments and equipment before procedures.
• Sanitized equipment, cleaned treatment rooms and restocked supplies after each patient's treatment to maintain cleanliness and prepare for next patient.
• Gathered and reviewed patient records, data and health history to share with dentists for quick and accurate patient assessments, diagnoses and treatment.
• Maintained master calendar and scheduled new appointments based on provider availability.
• Attached wiring for braces and advised patient on how to properly and gently brush and floss.

• Educated patients on treatment procedures and post-procedure home care.
• Laid out dental instruments and equipment before procedures.
• Sanitized equipment, cleaned treatment rooms and restocked supplies after each patient's treatment to maintain cleanliness and prepare for next patient.
• Took preliminary impressions of patient teeth to prepare for custom impressions and fabrication of permanent dental work.
• Took bitewing, periapical, panoramic and occlusal X-rays and prepared for dentists to review.

• Educated patients on treatment procedures and post-procedure home care.
• Laid out dental instruments and equipment before procedures.
• Sanitized equipment, cleaned treatment rooms and restocked supplies after each patient's treatment to maintain cleanliness and prepare for next patient.
• Took preliminary impressions of patient teeth to prepare for custom impressions and fabrication of permanent dental work.
• Gathered and reviewed patient records, data and health history to share with dentists for quick and accurate patient assessments, diagnoses and treatment.