Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Affiliations
Timeline
Generic

David Towne

Henrietta,NY

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Team Leader

Panera Bread
Rochester, NY
02.2023 - 04.2024
  • Assisted customers with product selection and ordering process.
  • Operated cash registers to process payments from customers.
  • Resolved customer complaints in an effective manner while maintaining a high level of customer service.
  • Kept work areas clean, neat and free of safety hazards to maximize efficiency.
  • Displayed strong telephone etiquette, effectively handling difficult calls.
  • Provided customer service support to ensure satisfaction.
  • Maintained a clean and organized work area throughout shift.

Deli Clerk

Wegmans Family Food Markets
Henrietta, NY
01.2021 - 01.2023
  • Greeted customers in a friendly and professional manner.
  • Maintained cleanliness of the deli area and equipment.
  • Prepared all food orders according to customer specifications.
  • Adhered to health and safety standards while preparing food.
  • Stocked shelves with fresh items daily.
  • Trained new employees on proper handling of food, safety protocols, and customer service techniques.
  • Assisted customers with selecting products from the deli case or menu board.
  • Talked pleasantly with customers while taking orders and promoted positive image for business.
  • Created aesthetically pleasing food arrangements for special orders and party trays.
  • Rotated product on shelves to ensure freshness.

Education

High School Diploma -

Rush-Henrietta Senior High School
Henrietta, NY
06-2013

Skills

  • Quality Improvement
  • Giving Constructive Feedback
  • Flexible Schedule
  • Conflict Resolution
  • Safety
  • Attention to Detail

Certification

  • ServSafe certified

Accomplishments

  • 2013 Youth Hall of Fame

Affiliations

  • Passionate about the outdoors, animals, and life-long learning.

Timeline

Team Leader

Panera Bread
02.2023 - 04.2024

Deli Clerk

Wegmans Family Food Markets
01.2021 - 01.2023

High School Diploma -

Rush-Henrietta Senior High School
David Towne