David Troop
Chula Vista,CA
Summary
High energy, talented, Management candidate with 20+ years experience providing a high level of client satisfaction both online and in person. Focused professional knowledge about devising innovative solutions to diverse business concerns and goals. Strategic and forward-thinking leader with self-motivated and tactical mindset. Excellent relationship-building and critical thinking skills with determined and decisive nature.
Overview
15
15
years of professional experience
Work History
Inventory Control Specialist
Asset Inventories, Inc
San Diego, CA
03.2023 - 07.2023
- Audited tech assets of San Diego Unified School District
- Scanned inventory for every classroom, office, library, auditorium and more depending on school
- Communicated directly with school/district officials to schedule when to be on campus
- Audited and corrected discrepancies in inventory numbers.
Site Services Team Lead
Avantor
San Diego, CA
06.2021 - 06.2022
- Managed 3 – 6 employees stocking labs with supplies
- Customer contact for VWR on customer site
- Reviewed work performance of employees
- Stocked labs with items for their items to make production continuous
- Developed inventory system for company's product off site
- Provided PPE (Personal Protective Equipment) to all labs, offices, warehouses, and dock, Inventory Control/Receiving
- Established continuity throughout inventory and receiving protocols
Inventory Control Specialist
R.W. Smith/Trimark
San Diego, USA
09.2018 - 04.2021
- Inventory Control
- Loaded and unloaded freight from up to 20 trucks per day in both shipping and receiving departments
- Performed necessary adjustments to steer warehouse towards becoming OSHA compliant
- Continued using RF Scanners to receive, put away and pick orders
- Point of contact for outside vendors
- Helped plan, organize, and execute physical inventory and daily cycle counts to eliminate variances
Store Operations Associate/Retail Sales Associate
T-MOBILE
San Diego, USA
07.2015 - 07.2017
- Performed shipping, receiving, and Inventory control duties to maximize organization
- Organized Inventory Room in order to assist sales to easily sales reps to find product for customers
- Shipped out returns, traded phones, and promotional items
- Received in all shipments to store and District Office
- Responsible for ALL product in store
- Kept Inventory Room current with OSHA Safety requirements
- Continually kept shrink under 0.10% - Best in South San Diego District
Consumer Services Specialist
CORELOGIC, Inc
San Diego, CA
03.2014 - 06.2015
- Assisted consumers in deciphering their credit reports and background checks
- Evaluated credit reports from 3 major credit bureaus Experian, Equifax, and Transunion
- Responsible for collecting personal identification information (SSN, DOB, Name, Address, etc.) from consumers to verify identification over phone
- Disputed items from consumer reports on behalf of consumer
- Ordered credit reports for consumers when requested
Collector
ALLIANCEONE, INC
San Diego, CA
03.2010 - 12.2011
- Managed over 6,000 accounts to bring in past due court fines to superior courts of $15,000 monthly
- Made 100 outbound phone calls and received 200 inbound calls from debtors of court system daily
- Stored Social Security Numbers, Date of Birth and other classified/ personal information
- Negotiated method of payment, payment schedule, and payment amount for consumers
Liquor Room Supervisor
DNC, INC
San Diego, CA
02.2008 - 11.2008
- Oversaw San Diego Padres Liquor Room that distributed 50,000 bottles season
- Distributed liquor to all 10 bars and clubs inside Petco park amounting to 500 to 600 bottles total
- Placed liquor order as needed to replenish stock by maintaining direct contact with vendors
- Managed 4 employees conducting detailed training and sharing product knowledge
Education
Bachelor of Arts - Business Management & Organizational Leadership
Graceland University
Lamoni, IA2023
Diploma -
Poway High School
Poway06.1994
Skills
- Microsoft Certified in MS Office, MS Outlook, MS Internet Explorer
- Handling Procedures
- Quality Assurance
- Inventory Restocking
- Maintaining Clean Work Areas
- Guest Satisfaction
- Task Prioritization
- Process Monitoring
- Microsoft Office
Accomplishments
- Forklift Certified Trainer – Electric Pallet Jack (T – Bar), Standard forklift (Propane & Electric), Swing Mast Forklift, Deep Reach (Scissor Lift), Order Picker, Elf Rider – 18 years
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Inventory Control Specialist
Asset Inventories, Inc
03.2023 - 07.2023
Site Services Team Lead
Avantor
06.2021 - 06.2022
Inventory Control Specialist
R.W. Smith/Trimark
09.2018 - 04.2021
Store Operations Associate/Retail Sales Associate
T-MOBILE
07.2015 - 07.2017
Consumer Services Specialist
CORELOGIC, Inc
03.2014 - 06.2015
Collector
ALLIANCEONE, INC
03.2010 - 12.2011
Liquor Room Supervisor
DNC, INC
02.2008 - 11.2008
Bachelor of Arts - Business Management & Organizational Leadership
Graceland University
Diploma -
Poway High School