Dawn Rich
Groves,TX
Summary
Dependable and highly organized Inventory Control Specialist with a strong background in administration, including inventory control, timekeeping, and invoicing. Successfully reduced office supply expenses by 40% and improved on-time delivery rates by 25%, demonstrating a commitment to operational efficiency.
Overview
27
27
years of professional experience
Work History
Inventory Control Specialist
Flowserve
Port Arthur, Texas
10.2022 - 06.2026
- Sole responsibility to order parts for all jobs, repair and new. Created work orders for machine shop to manufacture new parts as well as work orders for technicians to assemble and complete seals. Daily cycle counts for up to 75 parts. Prepared and led morning accountability board and afternoon production meetings to stay updated on all seals in-house. Also answered multi-line phone via Teams app. Paid all bills for this site and handled any correspondence with team leaders to keep our customers updated.
Purchasing / Receiving Department
Instrument & Valve Service (formerly Fisher Service Company)
Beaumont, Texas
01.2012 - 01.2019
- Responsible for all purchasing of safety items for the facility along with any office or other shop supplies needed. Providing the correct documentation for control valves, regulators, etc. that come in to the facility for repair. Complete inventory control of all parts for the facility and head of the Receiving Department.
- (Transferred departments within the company)
Customer Service Associate
Instrument & Valve Service (formerly Fisher Service Company)
Beaumont, Texas
01.2005 - 01.2012
- Loading new orders, purchasing material, and hands on assistance with rep / customer as needed. Responsible for answering and routing phone calls using a multi-line system, performing general office duties including data entry, faxing, filing, invoicing, and accounts payables.
Secretary of Design
Metalforms, Inc.
Beaumont, Texas
01.2003 - 10.2005
- Responsible for the set-up of all new job files as they come in and all office filing. Duties include timekeeping, faxing, copying, interoffice delivery, excessive preparation of drawings, data books, and other material to be sent to customers. Also, responsible for knowing the whereabouts of all employees in my department.
Receptionist / Customer Service Associate
Instrument & Valve Service (formerly Fisher Service Company)
Beaumont, Texas
01.1999 - 01.2003
- Responsible for answering and routing phone calls using a multi-line system, performing general office duties including data entry, faxing, filing, invoicing, timekeeping and accounts payables. Maintained Petty Cash of $300 and inventory control database, prepared monthly inventory control reports and maintained office medical supplies. Assisted in maintaining office equipment including minor troubleshooting and repair. Responsible for calculating time and parts for shop work orders.
- Installed MS Outlook Express Software on all workstations.
- Successfully trained all levels of personnel on MS Outlook Express, including use of short cuts. Increased key stroke efficiency by 25%.
- Reduced expenditure on office supply costs by 40% from $13,000 to $7,800 annually.
- Improved on time delivery by 25%
- Maintained Perfect Attendance for 4 years.
- Cross-trained in shipping and receiving.
Education
Port Neches-Groves High School
Port Neches, TexasSkills
- SAP
- Teams
- Oracle
- Windows
- MS Office
- Chess / IBM
- MS Outlook & Outlook Express
- Lotus 1-2-3
- WordPerfect
- Point of Sale (POS)
- Triad
- Fisher First 20
- Axiom
TRAINING
- Company sponsored: MS Outlook Express – 16 hrs. Oracle – 72 hrs.
- Lockout / Tagout Safety
- Hazmat MSDS
- Ergonomics
- Forklift
Timeline
Inventory Control Specialist
Flowserve
10.2022 - 06.2026
Purchasing / Receiving Department
Instrument & Valve Service (formerly Fisher Service Company)
01.2012 - 01.2019
Customer Service Associate
Instrument & Valve Service (formerly Fisher Service Company)
01.2005 - 01.2012
Secretary of Design
Metalforms, Inc.
01.2003 - 10.2005
Receptionist / Customer Service Associate
Instrument & Valve Service (formerly Fisher Service Company)
01.1999 - 01.2003
Port Neches-Groves High School