David Tyree

Senior Implementation Specialist

ServiceTitan

05.2017 - 08.2024

Managed multiple implementation projects concurrently, maintaining strict deadlines without compromising quality or scope.
Developed strong relationships with clients, fostering trust and confidence in the implementation process.
Managed multiple implementation projects concurrently, maintaining strict deadlines without compromising quality or scope.
Developed strong relationships with key stakeholders, fostering trust and confidence in the implementation process.
Optimized team performance by providing ongoing coaching, mentorship, and professional development opportunities for junior implementation specialists.
Reduced onboarding time for new clients by creating comprehensive training materials and conducting hands-on workshops.
Collaborated closely with product development teams to provide valuable client feedback, shaping future enhancements in line with market needs.
Achieved project milestones consistently by adhering to well-defined timelines and setting clear expectations with stakeholders.
Mitigated risks associated with complex projects by proactively identifying potential roadblocks and devising contingency plans.
Facilitated seamless handoffs between project teams, ensuring a consistent experience for clients from sales to implementation stages.
Conducted thorough post-implementation evaluations to measure success factors and identify areas for further improvement in future engagements.
Bolstered internal knowledge-sharing efforts by documenting best practices, case studies, and lessons learned from past implementations.