David Uceta
Garfield
Summary
Dynamic and adaptable retail associate skilled in customer service and problem-solving. Experienced in collaborating with teams to optimize operations and improve customer satisfaction, ready to drive impactful results in a fast-paced environment.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Assistant Retail Sales Manager
Gameday Sports
Paramus, NJ
05.2025 - Current
- Assisted in managing daily retail operations, ensuring efficient workflow and customer satisfaction.
- Supported training of new sales associates on product knowledge and customer service techniques.
- Operated point-of-sale systems, processing transactions accurately and efficiently.
- Coordinated visual merchandising efforts to enhance store presentation and maximize appeal.
- Contributed to inventory management by monitoring stock levels and assisting with restocking efforts.
- Engaged with customers to address inquiries, resolve issues, and foster positive relationships.
- Implemented promotional displays, driving increased foot traffic during peak sales periods.
- Analyzed sales trends to provide insights for improving product placements and customer engagement strategies.
- Organized store layout strategically to optimize traffic flow patterns for enhanced shopper engagement.
Customer Service
Uncle Giuseppe's Marketplace
Ramsey, NJ
08.2024 - 05.2025
- Provided exceptional customer service, resolving inquiries and technical issues swiftly.
- Provided outstanding customer service by addressing inquiries promptly.
- Collaborated with team members to improve overall customer service experience.
Cashier
Inserra Supermarkets
Garfield, NJ
09.2022 - 12.2023
- Processed customer transactions efficiently using POS systems.
- Assisted customers with inquiries to enhance shopping experience.
- Maintained accurate cash drawer, ensuring balanced end-of-shift reports.
- Collaborated with team members to streamline checkout procedures.
Education
Criminal Justice
Bergen Community College
Paramus, NJ05.2026
High School Diploma -
Garfield High School
Garfield, NJ06.2024
Skills
- Store operations
- Staff training and development
- Task delegation
- Product presentation
- Sales target achievement
- Sales strategy development
- Customer engagement
- Retail operations
- Team collaboration
- Excellent communication
- Reliability
Certification
NFL Flag Football Officiating Certification
Timeline
Assistant Retail Sales Manager
Gameday Sports
05.2025 - Current
Customer Service
Uncle Giuseppe's Marketplace
08.2024 - 05.2025
Cashier
Inserra Supermarkets
09.2022 - 12.2023
Criminal Justice
Bergen Community College
High School Diploma -
Garfield High School