David Umah
Rexburg,Idaho
Summary
Skilled administrative team member with in-depth understanding of medical standards, compliance requirements and operational procedures. Practiced problem-solver with friendly and caring mentality and excellent communication skills. Expertise in inventory management, customer service and inner-office operations.
Overview
10
10
years of professional experience
Work History
Medical Screener
Octapharma Plasma Center
Lynchburg, Virginia
09.2023 - Current
- Ensured a clean and orderly work area by appropriately disposing of used supplies.
- Ensured accurate and timely documentation of patient visits adhering to established protocols.
- Performed medical screening on patients to ensure they meet the requirements of the clinic.
- Adhered to HIPAA regulations when dealing with confidential patient information.
- Performed routine checks on equipment to guarantee its operational efficiency.
Teacher's Assistant
Brigham young university idaho
Rexburg, Idaho
01.2022 - Current
- Supporting the teacher in administering quiz questions to the student for in class quizzes
- Conducted special assessments and tutoring sessions to support individual student needs.
- Adapted teaching methods and materials to meet students' varying needs and interests.
- Contributed to positive, educational setting by delivering gentle discipline and promoting student success.
- Instructed and monitored students in use and care of equipment and materials.t
Accessibility resource, BYUI Campus
04.2021 - Current
- Ensures documents are properly edited and made accessible for blind and deaf students
- Notifies manager regarding needs for accessible documents, and appointments from students
- Ensure transcript are updated and made accessible
- Work one on one with blind, and deaf students to ensure they know how to make use of the required resources for learning.
Call Center Support Specialist
BYUI Campus
Rexburg, Idaho
04.2021 - 08.2021
- Managed customer expectations by clarifying needs, identifying options and recommending products and services.
- Maintained strong call control and quickly worked through scripts to address problems
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Referred unresolved customer grievances to designated departments for further investigation.
- Enhanced productivity and customer service levels by anticipating needs and delivering outstanding support.
Early Morning Custodian
Brigham young university idaho
ReXburg, ID
09.2020 - 04.2021
- Ensure building and property are in clean and orderly condition
- Notifies managers regarding the need for repairs or additions to building operating systems
- Follows procedures for the use of chemical cleaners and power machinery to prevent damage to floors and fixtures.
- Assisted with backroom organization by replacing products, fixtures and other equipment.
- Identified and quickly handled spill clean-up.
Volunteer Representative
The Church of Jesus Christ of Latter, Saints
Harcourt, Nigeria
01.2015 - 01.2017
- Connected with people of different culture in order to build and develop interpersonal skills to establish long lasting relationships
- Maintained a modest and professional dressing attire
- Devised daily teaching plans to meet the needs of hundreds of people, resolving each concern as prompted
- Coordinated and illustrated leadership skills during weekly meetings amidst fellow volunteers
- Mainly taught in English, which enabled easy communication and a perfect understanding of our message was received
Education
Associate Degree in Nursing -
Galen College of Nursing
Roanoke, VA10-2026
Skills
- Collaborative and Team-Oriented
- Organizational and Planning Skills
- Written and Verbal Communication Skills
- Computer and Microsoft Office Skills
- Analytical Abilities
- Patient Communication
- Professionalism
- Problem-Solving
- Certified in CPR/AED
- Problem-solving abilities
Timeline
Medical Screener
Octapharma Plasma Center
09.2023 - Current
Teacher's Assistant
Brigham young university idaho
01.2022 - Current
Accessibility resource, BYUI Campus
04.2021 - Current
Call Center Support Specialist
BYUI Campus
04.2021 - 08.2021
Early Morning Custodian
Brigham young university idaho
09.2020 - 04.2021
Volunteer Representative
The Church of Jesus Christ of Latter, Saints
01.2015 - 01.2017
Associate Degree in Nursing -
Galen College of Nursing