David Umude
Mount Rainier,MD
Summary
Persistent Recovery Agent committed to providing excellent customer service and preventing impending loss through negotiation and the enforcement of collection campaigns. Gifted at negotiating settlements or monthly payment allowances and assisting debtors in setting up payment plans.
Overview
16
16
years of professional experience
Work History
Assets Recovery Agent
Chep USA
12.2018 - 05.2023
- Answered all customer inquiries.
- Upheld strict safety standards and achieved challenging schedule targets with smooth oversight of daily launches and landings.
- Negotiated with customers to assist with setting up payment plans satisfying needs of both parties.
- Maintained equipment and facilities in optimal condition to support optimal launch and recovery operations.
Logistics Specialist (92 Alpha)
United States Army
12.2009 - 12.2015
- Coordinated incoming and outgoing shipments to maintain schedules.
- Tracked supply, equipment and product inventory quantities to maintain necessary levels.
- Managed and tracked package transfers such as bills of lading, delivery receipts, packing lists and load tags.
- Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems.The protection of the nation against all foreign and domestic enemies.
Correctional Officer
Maryland Institute Of Correction
07.2007 - 11.2009
- Searched cells of inmates to identify and confiscate contraband and other prohibited items.
- Escorted inmates to and from cells, court, hospitals, and medical appointments.
- Observed and supervised inmates throughout visits, meal time, recreation, phone calls, and showers.
- Conducted routine and emergency head counts.
- Protect the public from inmates and inmates from them selves.
Store Manager
Goshen Foodsinc
01.2007 - 07.2007
- Managed inventory control, cash control, and store opening and closing procedures.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Completed point of sale opening and closing procedures.
- Rotated merchandise and displays to feature new products and promotions.
Education
Bachelor of Science - Information Technology And Management Double Major
Trident University International
Cypress, CA09.2023
No Degree - Certificate in Logistics
School Of Quartermasters (US Army)
Fort Jackson09.2010
Associate of Science - Business Administration
Osisatech Polytechnic
Enugwu Nigeria12.1996
High School Diploma -
Creek High School
Lagos Nigeria06.1993
Skills
- Predictive Dialers
- FDCPA Knowledge
- Professional Telephone Etiquette
- Persuasive Speaker
- Call Center Operations Background
- Proficient in Data analysis
Accomplishments
I made the deans list twice in Glenn R.Jones College Of Business.
Made Deans list twice
A as a result of my scoring straight A's in College of Business earned my the certificate of appointment as making the Deans list twice.
Timeline
Assets Recovery Agent
Chep USA
12.2018 - 05.2023
Logistics Specialist (92 Alpha)
United States Army
12.2009 - 12.2015
Correctional Officer
Maryland Institute Of Correction
07.2007 - 11.2009
Store Manager
Goshen Foodsinc
01.2007 - 07.2007
Bachelor of Science - Information Technology And Management Double Major
Trident University International
No Degree - Certificate in Logistics
School Of Quartermasters (US Army)
Associate of Science - Business Administration
Osisatech Polytechnic
High School Diploma -
Creek High School