David Urribarri
IT Assistant
New York,NY
Summary
IT Specialist with a track record of enhancing system efficiency at Ace Institute of Technology. Expert in troubleshooting and technical issue analysis, I, significantly improved customer satisfaction and operational performance. Skilled in application installations and fostering team growth, my approach blends analytical prowess with effective communication.
Overview
6
6
years of professional experience
1
1
Certification
Work History
IT Specialist
Ace Institute of Technology
07.2022 - Current
- Configured hardware, devices, and software to set up work stations for employees.
- Managed hardware and software inventory, ensuring timely updates and replacements as needed.
- Monitored systems in operation and quickly troubleshot errors.
- Maintained servers and systems to keep networks fully operational during peak periods.
Distributor Associate
New Ways Distributor
05.2018 - 05.2022
- Increased customer satisfaction by providing exceptional service and support to distributors.
- Managed distributor training programs, resulting in enhanced product knowledge and sales skills among team members.
- Collaborated with suppliers for timely product deliveries, ensuring client satisfaction.
- Provided regular performance reports, offering insights into areas of improvement or success within the distribution network.
Education
Associate of Arts - Welding Technology
Apex
Long Island City, NY 05.2001 -
High School Diploma -
Frances Lewis High School
Fresh Meadows, NY 05.2001 -
Skills
Troubleshooting
Application installations
IT Troubleshooting
Technical issue analysis
Additional Information
Reference Abdul Sahibjan - Abdul@acecareer.edu
Certification
Google IT Support
Timeline
IT Specialist
Ace Institute of Technology
07.2022 - Current
Google IT Support
04-2020
Distributor Associate
New Ways Distributor
05.2018 - 05.2022
Associate of Arts - Welding Technology
Apex
05.2001 -
High School Diploma -
Frances Lewis High School
05.2001 -
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