David Visker
ANCHORAGE,AK
Summary
Dynamic General Manager with a proven track record at Petro Star, driving operational efficiency and strategic growth. Expert in cost analysis and relationship building, I successfully implemented process improvements that enhanced productivity and reducing costs. Committed to mentoring teams and fostering a culture of excellence and collaboration.
Professional leader with comprehensive experience in driving operational excellence and strategic growth. Proven track record of fostering team collaboration and achieving impactful results in dynamic environments. Skilled in navigating complex challenges, optimizing processes, and cultivating positive workplace cultures. Known for adaptability, effective communication, and strong decision-making abilities.
Collaborative leader partners with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Dedicated Oil & Gas professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
17
17
years of professional experience
Work History
General Manager
Petro Star
Anchorage, AK
03.2022 - Current
- Led cross-functional teams to enhance operational efficiency and drive strategic initiatives.
- Implemented process improvements resulting in increased productivity and reduced operational costs.
- Developed and executed business plans aligned with corporate strategy to achieve growth objectives.
- Mentored and trained management staff, fostering leadership skills and team development.
- Analyzed market trends to identify opportunities for expansion and competitive advantage.
- Oversaw project management for key initiatives, ensuring timely delivery and resource optimization.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Developed and implemented strategies to increase sales and profitability.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Managed budget development, forecasting, and financial reporting processes to track progress towards organizational objectives accurately.
- Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
- Implemented effective cost-saving measures to reduce overhead expenses without compromising quality or service.
- Managed budget implementations, employee evaluations, and contract details.
- Directed comprehensive sales efforts to exceed revenue targets consistently while maintaining customer satisfaction levels.
- Implemented robust inventory management systems to optimize stock levels and minimize waste/costs associated with excess product storage.
- Negotiated with suppliers to secure better pricing, reducing operational costs while maintaining product quality.
- Assisted in recruiting, hiring and training of team members.
- Interacted well with customers to build connections and nurture relationships.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Managed purchasing, sales, marketing and customer account operations efficiently.
Accounts Manager
Petro Star
Anchorage, AK
09.2017 - 2022
- Led accounts reconciliation processes to ensure financial accuracy and compliance.
- Developed and implemented strategies to optimize account management efficiencies.
- Collaborated with cross-functional teams to enhance customer service initiatives.
- Analyzed financial reports to identify trends and inform strategic decision-making.
- Managed vendor relationships, negotiating contracts to improve service terms.
- Collaborated with purchasing department to reconcile vendor invoices and facilitate payments.
- Increased account profitability by identifying areas for cost reduction without sacrificing quality or service levels.
- Collaborated with sales teams to identify new opportunities, driving revenue growth.
- Boosted client satisfaction by effectively managing accounts and addressing concerns promptly.
- Monitored industry trends to inform account strategy adjustments for maximum effectiveness.
- Reduced churn rate by proactively identifying at-risk accounts and implementing retention strategies.
- Negotiated favorable payment terms with suppliers, reducing costs and improving profit margins.
- Resolved complex customer issues, maintaining professionalism and preserving long-term relationships.
- Managed a diverse portfolio of accounts, demonstrating adaptability across various industries and client needs.
- Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
- Built relationships with customers and community to promote long term business growth.
- Consulted with businesses to supply accurate product and service information.
- Attended monthly sales meetings and quarterly sales trainings.
- Met with customers to discuss and ascertain needs, tailor solutions and close deals.
- Set and achieved company defined sales goals.
- Presented professional image consistent with company's brand values.
- Contributed to event marketing, sales and brand promotion.
- Met existing customers to review current services and expand sales opportunities.
- Negotiated prices, terms of sales and service agreements.
- Built diverse and consistent sales portfolio.
Outside & Technical Sales Rep
Petro Star
Anchorage, AK
05.2012 - 2017
- Developed comprehensive product knowledge to address customer inquiries and provide tailored solutions.
- Managed client relationships, ensuring satisfaction through effective communication and follow-up strategies.
- Conducted market research to identify new sales opportunities and competitive landscape trends.
- Collaborated with engineering teams to align product specifications with customer needs and preferences.
- Delivered technical presentations to clients, demonstrating product features and benefits effectively.
- Recommended [Product or Service] and explained features and costs to help customers make educated buying decisions.
- Increased product sales by effectively communicating technical specifications and benefits to potential clients.
- Provided exceptional customer service, addressing technical inquiries and resolving issues promptly.
- Attended local and national trade shows to discover new products and services for addition to company's current offerings.
- Consistently surpassed sales targets through strategic account planning and effective time management.
- Streamlined sales process by implementing CRM software, improving efficiency and lead management.
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
- Maintained routine communication with clients to assess overall satisfaction, resolve complaints, and promote new offerings.
- Serviced existing accounts on regular basis to maximize revenue.
- Contacted customers and prospects to generate new business to achieve company growth goals.
- Worked to develop network by identifying and pursuing new leads, attending industry events, and building rapport with clients.
Operations Foreman
Petro Star
Anchorage, AK
09.2008 - 2012
- Supervised daily operations, ensuring compliance with safety protocols and efficiency standards.
- Led team of operators in optimizing workflow and minimizing downtime through strategic planning.
- Collaborated with management to establish goals that aligned with company objectives and performance targets.
- Implemented process improvements that enhanced productivity and reduced operational costs.
- Trained and mentored new staff on equipment usage and best practices for safety.
Education
High School Diploma -
Palmer High School
Palmer, AKNo Degree -
Unaversal Technical Instutue
Phoenix, AZSkills
- Leadership and team building
- Problem resolution
- Operational efficiency management
- Team player
- Operations management
- Time management
- Team leadership
- Staff management
- Customer relations
- Relationship building
- Staff supervision
- Customer relationship management
- Goal setting
- Staff motivation
- Customer retention
- Deadline oriented
- Strategic planning
- Performance improvement
- Vendor relationships
- Employee development
- Consistently meet goals
- Facility management
- Performance evaluations
- Business development
- Purchasing and planning
- Operations oversight
- Cost analysis and savings
Accomplishments
- Staffing - Worked directly with Human Resources to streamline hiring and onboarding process.
- Supervision - Supervised sales team to monitor sales activity and goal achievement.
- Supervised team of 8 staff members.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Achieved contract and bid award's by completing submission offers with accuracy and efficiency.
- Business Development: - Spearheaded acquisition of new customers. Established and managed partner relationships on a daily basis. Developed new marketing strategy which increased new customer base and existing customer retention.
Timeline
General Manager
Petro Star
03.2022 - Current
Accounts Manager
Petro Star
09.2017 - 2022
Outside & Technical Sales Rep
Petro Star
05.2012 - 2017
Operations Foreman
Petro Star
09.2008 - 2012
High School Diploma -
Palmer High School
No Degree -
Unaversal Technical Instutue