Summary
Overview
Work History
Education
Skills
Day trade stocks and invest in crypto
Additional Information
Work Availability
Quote
Timeline
CustomerServiceRepresentative

David Vogel

Customer Service Representative
Bryan,TX

Summary

Exceptional Operations Manager focused on successful team building, cost-cutting and operational improvements. Determined to cut costs without impacting quality of products and services. Reliable team player committed to building high-performing teams.

Overview

35
35
years of professional experience

Work History

Supervisor of Operations

ReconMR
Bryan, United States
09.2015 - 02.2021
  • Worked in matrix management environment with oversight of division level managers, operations, sales, finance, human resources, safety and compliance.
  • Devised processes to boost long-term business success and increase profit levels.
  • Established and administered annual budget with controls to prevent overages, minimize burn rate and support sustainability objectives.
  • Established positive and effective communication among unit staff and organization leadership, reducing miscommunications and missed deadlines.

Supervisor of Operations

Voter Consumer Research
BRYAN, Texas
09.2009 - 09.2015
  • Worked in matrix management environment with oversight of division level managers, operations, sales, finance, human resources, safety and compliance.
  • Devised processes to boost long-term business success and increase profit levels.
  • Established and administered annual budget with controls to prevent overages, minimize burn rate and support sustainability objectives.
  • Established positive and effective communication among unit staff and organization leadership, reducing miscommunications and missed deadlines.

Sales Representative

Glazer's Distributors
Houston, TX
02.2007 - 02.2009
  • Increased sales by offering advice on purchases and promoting additional products.
  • Achieved monthly sales goals by promoting product benefits and enrolling new clients.
  • Retained excellent client satisfaction ratings through outstanding service delivery.
  • Trained and mentored new sales representatives.

Retail Store Manager

Oshmans
Houston, TX
02.2005 - 02.2007
  • Managed store organization, maintenance and purchasing functions.
  • Trained team members in successful strategies to meet operational and sales targets.
  • Resolved customer service issues promptly.
  • Oversaw employee performance, corrected problems and increased efficiency to maintain productivity targets.

Owner/Operator Manager

Self Employed Services
Bryan, United States
06.1985 - 02.2005

I pre-sold to all convenient and major grocery stores within a 100 mile radius of Bryan/College Station.Sold and maintained displays in over 300 accounts.

  • Accomplished multiple tasks within established timeframes.
  • Onboarded new employees with training and new hire documentation.
  • Cross-trained existing employees to team agility and performance.
  • Developed and maintained relationships with customers and suppliers through account development.
  • Approved regular payroll submissions for employees.
  • Raised performance in areas of sales, management and operations by identifying and targeting areas in need of improvement.
  • Recorded inventory sales into organization's weekly income report.

Education

No Degree - Business Administration And Management

Blinn College
Brenham, TX

Skills

  • Sales Tracking
  • Planning and Implementation
  • Budget Development and Management
  • Department Oversight
  • Staff Management
  • Customer Service
  • Inventory Management
  • Staff Training

Day trade stocks and invest in crypto

I've been attempting to make money trading but the recent decline in the market has forced me back into the workforce.

Additional Information

I am partially disabled but can work from home,over the phone,in customer service and/or sales. I have a good phone voice and know how to handle difficult clients.I was the top producer at both Voter Consumer Research and ReconMr then coached employees to be more productive. I did this for over 10 years.

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote

Judge a man by his questions rather than his answers.
Voltaire

Timeline

Supervisor of Operations

ReconMR
09.2015 - 02.2021

Supervisor of Operations

Voter Consumer Research
09.2009 - 09.2015

Sales Representative

Glazer's Distributors
02.2007 - 02.2009

Retail Store Manager

Oshmans
02.2005 - 02.2007

Owner/Operator Manager

Self Employed Services
06.1985 - 02.2005

No Degree - Business Administration And Management

Blinn College
David VogelCustomer Service Representative