David Walker
Madison,TN
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
2
2
years of professional experience
Work History
Technology Adoption Specialist
Nolan Transportation group
08.2022 - Current
- Work as a liaison between our IT/product team and the rest of the company to gather feedback, facilitate training, and conduct demos and walkthroughs
- I assist in the training and adoption of internal technology by working closely with the product development and training team to provide enhancements and streamline adoption.
Sales Manager/Trainer
Nolan Transportation Group, LLC
12.2021 - 07.2022
- Conducted regular one-on-one meetings with direct reports to review progress and provide feedback.
- Developed and implemented initiatives designed to increase effectiveness of existing sales strategies.
- Analyzed customer data and identified trends in order to develop actionable insights for the team.
- Monitored market trends and competitor activity in order to stay ahead of competition.
- Developed effective communication channels between management and staff members in order to facilitate better understanding of business objectives.
- Assisted senior management in creating strategic plans for achieving long-term goals.
- Manage a team of 8-12 sales personnel to improve individual metrics, set goals, grow their book of business, and coach them through any issues that arise
- This is completed by holding weekly target meetings and bi-monthly meetings to assess metrics.
National Account Manager
Nolan Transportation Group, LLC
06.2021 - 12.2021
- Developed and implemented strategic plans to grow national accounts.
- Coordinated cross-functional teams to ensure successful execution of account strategies.
- Negotiated contracts with major retailers on a national level.
- Collaborated with marketing team to create promotional campaigns for each account.
- Conducted market research to identify potential customers and new business opportunities.
- Provided timely customer service resolution for all escalated issues from national accounts.
- Collaborated closely with internal departments such as finance, operations, and legal teams.
- Manage a book of Key Accounts daily to fulfill Supply Chain needs
- Land // Air // Sea
- Implement continuous improvement plans to the accounts to reduce cost, waste, and streamline efficiency.
Education
Bachelor of Science - Chemistry
Azusa Pacific University
Azusa, CA12.2019
Skills
- Strong Knowledge in Project Management and Customer Success Management
- Excellent communication skills, both verbal and written
- Attention to detail and time management in handling multiple projects at once
- Strategic Planning
- Client Relationship Management
- National Account Management
- KPI Analysis
- Strategic Account Development
- Sales Expertise
- Salesforce
- Operations
- Territory and Account Management
- Relationship Building
- Account Management
- Direct Sales
- Negotiations Expert and Strong Deal Closer
Timeline
Technology Adoption Specialist
Nolan Transportation group
08.2022 - Current
Sales Manager/Trainer
Nolan Transportation Group, LLC
12.2021 - 07.2022
National Account Manager
Nolan Transportation Group, LLC
06.2021 - 12.2021
Bachelor of Science - Chemistry
Azusa Pacific University