David Walker
Littleton
Summary
Results-driven leader with a strong background in operations management and team development. Successfully led teams to enhance operational processes, increasing efficiency and customer satisfaction while meeting organizational goals.
Overview
32
32
years of professional experience
Work History
Senior Manager
Fedex
Littleton
06.2006 - Current
- Led cross-functional teams to streamline operational processes, resulting in improved delivery efficiency and heightened customer satisfaction.
- Developed strategic initiatives that optimized resource allocation, leading to enhanced overall service quality.
- Mentored junior managers, strengthening leadership capabilities and cultivating a culture of continuous improvement.
- Successfully managed and developed a team of 100+ employees, demonstrating strong leadership skills.
- Utilized effective communication techniques to build relationships with stakeholders at all levels of the organization.
- Managed multiple projects and priorities in a fast-paced environment.
- Mentored junior staff members, providing guidance on career development opportunities.
- Provided clear direction and guidance to subordinates, fostering an environment of collaboration and teamwork.
- Analyzed data from various sources to identify trends and make actionable recommendations for improvement.
- Consistently met and exceeded company goals.
- Built strong relationships with vendors and suppliers; negotiated favorable terms for company purchases.
Operations Manager
Fededx
Littleton
05.1994 - 06.2006
- Streamlined operational workflows, resulting in enhanced productivity and improved service quality.
- Developed and implemented process improvements, achieving more efficient resource allocation.
- Coordinated cross-functional teams to align operational goals with strategic business objectives.
- Resolved customer issues quickly and professionally while maintaining high customer satisfaction ratings.
- Utilized problem-solving skills to identify and mitigate potential risks within the organization.
Education
B.S - Business Management in Business
Plymouth State University
Plymouth, NH, US06-1993
Skills
- Cross-functional collaboration
- Data-driven decision making
- Operations management and planning
- Organizational improvement
- Talent development
- Budget oversight
- Logistics management
- Strategic planning
AWARDS
Station of the Year Northeast District and Eastern Region FY20, Best SQI Priority Metrics FY23 Eastern Region, Northeast Region Facility of the Year FY25
References
- Ken Westover, Littleton Coin Company - Senior Coin Buyer (603)-568-4021
- Keith Culver, Dartmouth Hospital - Supply Chain Manager (603)-333-5252
- Jeffrey Howard, Jugo Boss - Operations Manager (603)-991-6748
Timeline
Senior Manager
Fedex
06.2006 - Current
Operations Manager
Fededx
05.1994 - 06.2006
B.S - Business Management in Business
Plymouth State University