David waltz
Charlotte,NC
Summary
Professional with 20+ years expertise in delivering exceptional carpet and floor care services. Proven track record of enhancing customer satisfaction through meticulous attention to detail and problem solving skills. Committed to maintaining high standards and operational excellence.
Overview
19
19
years of professional experience
Work History
Lead Commercial Carpet Cleaning Tech.
Matrix Facility Systems
Matthews, NC
01.2018 - Current
- Conduct detailed inspections to assess floor conditions and recommend appropriate cleaning methods and solutions.
- Coordinate daily operations and ensure high standards of carpet and floor care.
- Provide exceptional customer service, resolving issues promptly, and maintaining high client satisfaction.
- Manage inventory of cleaning supplies and maintenance of equipment.
- Ensure compliance with safety regulations and best practices, contributing to a safe working environment.
Commercial Carpet Cleaning and Floor Care
Independent Contractor
Charlotte, NC
01.2011 - 01.2018
- Created sales presentations and proposals, highlighting service benefits and value propositions.
- Identified and pursued new business opportunities, leading to an increase in client base year over year.
- Met with existing customers to discuss their needs and offered solutions.
- Delivered high-quality carpet cleaning services to commercial clients, maintaining strong customer satisfaction and repeat business.
- Operated and maintained carpet cleaning equipment, ensuring optimal performance and reducing downtime.
District Operations Manager
PowerClean
Charlotte, NC
04.2005 - 01.2011
- Oversaw sales growth and daily operations of a multistate district, ensuring consistency and efficiency in carpet and floor cleaning delivery.
Education
High School Diploma -
Pocono Mt.
Swiftwater, PA06-2025
Skills
- Customer Service
- Problem Solving
- Advanced Carpet Cleaning Techniques
- Equipment Operation and Maintenance
- Communication
- Attention to Detail
Timeline
Lead Commercial Carpet Cleaning Tech.
Matrix Facility Systems
01.2018 - Current
Commercial Carpet Cleaning and Floor Care
Independent Contractor
01.2011 - 01.2018
District Operations Manager
PowerClean
04.2005 - 01.2011
High School Diploma -
Pocono Mt.
Similar Profiles
Faith ShriverFaith Shriver
Customer Success Manager at Matrix Software dba Agency SystemsCustomer Success Manager at Matrix Software dba Agency Systems
Victor TonuiVictor Tonui
Technical Solutions Engineer at Matrix Vision Systems, LimitedTechnical Solutions Engineer at Matrix Vision Systems, Limited
Nestor JimenezNestor Jimenez
Robot Programmer at Matrix Engineered SystemsRobot Programmer at Matrix Engineered Systems