David Washington
San Antonio,TX
Summary
Experienced with handling customer interactions and resolving issues promptly. Utilizes communication and empathy to build strong customer relationships. Experienced technical professional prepared to excel in technical support and system maintenance roles. Skilled in diagnosing and resolving technical issues, ensuring optimal system performance. Strong focus on team collaboration and achieving results, with adaptability to changing needs and environments.
Overview
3
3
years of professional experience
Work History
Technician Specialist
Bexar Care Home Medical
San Antonio, TX
08.2022 - Current
- Repair special wheelchairs, power chairs and scooters, deliver medical equipment, and install mobility transport lifts in vehicles.
- Maintain a safe working environment by adhering to company safety standards and protocols.
- Provide exceptional service through clear communication with customers regarding their special needs and concerns.
Concierge / Bellman
Westin Riverwalk Hotel
San Antonio, TX
01.2022 - Current
- Escorted guests to assigned rooms and transported luggage.
- Engaged guests in conversation about their stay at the hotel, gathering feedback for management review and potential future improvements.
- Upheld security procedures by verifying identification before releasing stored luggage items or granting access to secured areas within the property.
- Maintained detailed knowledge of local attractions, events, and services to better assist guests in making informed decisions.
Education
High School Diploma -
Thomas Jefferson High School
San Antonio, TX05-2013
Skills
- Fluent in reading writing and speaking Spanish
- Sales strategy development
- Electrical repair
- Health and safety compliance
- Efficiency optimization
- Hardware installation
- Customer relationship building
- Upselling and cross selling
Languages
Spanish
Native or Bilingual
Timeline
Technician Specialist
Bexar Care Home Medical
08.2022 - Current
Concierge / Bellman
Westin Riverwalk Hotel
01.2022 - Current
High School Diploma -
Thomas Jefferson High School