David Weijola
Delmar,NY
Summary
Professional with strong background in customer interactions and service solutions. Highly skilled in conflict resolution, communication, and problem-solving, ensuring customer satisfaction and loyalty. Effective team collaborator, adaptable to changing needs, and consistently focused on achieving results through efficient and empathetic service. Known for reliability and proactive approach to meeting customer and organizational goals.
Overview
18
18
years of professional experience
Work History
Shuttle Operator
AvPORTS @ Albany County Airport
Albany, NY
06.2025 - Current
- Operated ground support equipment to ensure efficient aircraft servicing.
- Conducted safety checks and inspections on equipment before use.
- Assisted in loading and unloading baggage for timely flight departures.
- Collaborated with team members to maintain a clean and organized work environment.
- Monitored aircraft arrival and departure schedules to optimize workflow efficiency.
- Responded promptly to unexpected issues, maintaining operational continuity during peak times.
Shuttle Operator
Albany Park Ride & Fly
Albany, NY
05.2023 - 05.2025
- Followed standard operating procedures for fueling operations to ensure compliance.
- Supported training of new employees on operational protocols and safety practices.
- Operated various types of machinery, demonstrating versatility and adaptability in diverse work environments.
- Maintained a safe working environment by enforcing strict adherence to safety guidelines and protocols.
- Assisted in training new operators, sharing knowledge of best practices and promoting a culture of teamwork amongst peers.
Lead Receiver
AVI Foodsystems
Loudonville, NY
01.2023 - 05.2025
- Supervised receiving operations, ensuring timely and accurate inventory management.
- Trained and mentored team members on best practices for product handling and safety protocols.
- Implemented process improvements to enhance efficiency in receiving workflows.
- Coordinated with suppliers to resolve discrepancies and maintain optimal inventory levels.
- Conducted regular audits of received goods to verify quality and compliance standards.
- Utilized warehouse management systems to track incoming shipments and inventory status.
Bartender
Martel's at Capital Hills
Albany, NY
08.2012 - 04.2023
- Crafted and served a diverse range of cocktails and beverages to enhance guest experience.
- Maintained cleanliness and organization of bar area to ensure efficient service operations.
- Collaborated with kitchen staff to coordinate food and beverage orders for timely delivery.
- Trained new bartenders on drink preparation techniques and customer service standards.
- Managed inventory levels, ordering supplies to minimize waste while ensuring product availability.
- Fostered positive relationships with patrons to encourage repeat business and enhance loyalty.
Bar Manager
TJ's Cafe
Albany, NY
08.2007 - 07.2012
- Managed daily bar operations, including inventory control and staff scheduling.
- Developed and implemented training programs for new bartenders, enhancing service quality.
- Oversaw beverage menu development, ensuring alignment with customer preferences and trends.
- Collaborated with suppliers to negotiate pricing and maintain high-quality product standards.
- Fostered a positive team environment through effective communication and conflict resolution strategies.
- Created a welcoming atmosphere, fostering a loyal customer base and repeat business.
Skills
- Attention to detail
- Problem-solving
- Teamwork and collaboration
- Troubleshooting
- Effective communication
- Valid Driver's license
- Quality assurance
- Customer service
- Warehouse operations
- Strong work ethic
- Positive attitude
- Punctual and reliable
Timeline
Shuttle Operator
AvPORTS @ Albany County Airport
06.2025 - Current
Shuttle Operator
Albany Park Ride & Fly
05.2023 - 05.2025
Lead Receiver
AVI Foodsystems
01.2023 - 05.2025
Bartender
Martel's at Capital Hills
08.2012 - 04.2023
Bar Manager
TJ's Cafe
08.2007 - 07.2012