Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
20
20
years of professional experience
Work History
Sales Executive
KONE, Inc
Jacksonville, FL
11.2014 - Current
Developed and implemented strategic sales plans to increase revenue and market share.
Maintained strong relationships with existing clients by providing prompt responses to inquiries and resolving any issues.
Monitored competitors' activities in order to maintain current knowledge of market conditions.
Developed comprehensive proposals outlining solutions tailored specifically for each customer's needs.
Developed and maintained relationships with key accounts to ensure customer satisfaction.
Negotiated contracts with clients to maximize profitability.
Resolved customer complaints in a timely manner.
Developed strategies to increase revenue from existing accounts.
Acted as main point of contact in matters relating to client concerns and needs.
Developed successful customer relationships to boost sales opportunities.
Provided training and guidance to new Account Managers.
Branch Manager
ThyssenKrupp Elevator
Columbia, SC
10.2004 - 11.2014
Monitored financial performance of the branch on a monthly basis.
Analyzed data to identify trends related to products, services, customers and markets served by the branch.
Maintained up-to-date knowledge of industry trends, competitive landscape and regulatory environment.
Assisted in developing marketing campaigns aimed at increasing service sales and boosting customer loyalty.
Prepared proposals, negotiated terms and closed product and service sales.