Tim Pendergast
San Angelo,TX
Summary
Sales and operations leader with extensive automotive and RV retail experience, guiding sales, service, and parts teams across multi-store environments. Known for improving CSI, building strong customer relationships, training managers and sales staff, and driving profitability through clear goals, budgeting, and disciplined process management.
Overview
1
1
Certification
27
27
years of professional experience
Work History
Sales Executive
Fun Town RV
San Angelo, Texas
04.2026 - Current
- Guided customers in selecting RVs by presenting tailored inventory and floor plan options at Fun Town RV.
- Explained RV features, options, and pricing during consultations to facilitate informed purchasing decisions.
- Cultivated customer relationships through proactive follow-up calls and effective dealership communication.
- Completed sales paperwork, contracts, and purchase documents accurately.
Owner
Blue Sky Industries
09.2017 - Current
- Delivered sales process training to increase team effectiveness.
- Trained managers and salespeople to maximize performance.
- Conducted video training sessions to develop essential team skills.
- Provided one-on-one mentoring to develop individual employee skills.
Managing Member
San Angelo RVS
San Angelo, TX
01.2023 - 05.2025
- Managed four stores, overseeing sales, service, and parts departments while hiring department managers and controlling expenses.
- Facilitated successful sales transactions for stores in 2025.
- Oversaw operations for San Antonio and San Angelo locations.
General Sales Manager
Steve Jones Chrysler Dodge
Owensboro, KY
02.2020 - 09.2020
- Led sales department of 10 salespeople, 1 Sales Manager, 1 Used Car Manager, and Finance Manager to achieve sales targets
- Set goals, incentives, and train sales staff
- CSI 100% in sales department
- Executed advertising and marketing strategies, ordered vehicles, and supported wholesale operations to enhance dealership visibility
- Facilitated successful sale of dealership, ensuring smooth transition for incoming ownership
- Helped with the buy sell with incoming owner
- Established fleet department operations
- Directed service operations and staff
General Sales Manager
SPORT DURST CHRYSLER DODGE JEEP RAM
Durham, NC
11.2016 - 08.2017
- Led sales force of 12, driving team collaboration and performance
- Coordinated advertising campaigns, boosting product visibility and outreach
- Facilitated desk deals, strengthening customer engagement and satisfaction
General Manager
MARTIN AUTO GROUP
Bowling Green, KY
01.2016 - 11.2016
- Sold 322 new vehicles by August 1, 2016, surpassing previous record of 320 and maintained profitability for UCW and Mitsubishi every month since assuming management.
- Increased parts and service revenue by 127% year to date.
- Achieved 98% customer satisfaction index for Dodge service.
- Achieved 92.7% customer satisfaction index in Dodge service department, reflecting commitment to customer service excellence.
- Developed positive relationships within community
General Sales Manager/General Manager
MAC AUTO TEAM
Lexington, KY
01.2015 - 12.2015
- Transitioned to sister store location to oversee operations as General Manager.
- Defined and implemented long and short-term objectives to align team efforts with business goals.
- Conducted managers' meetings and facilitated sales training to enhance team capabilities and performance.
- Set and administered management policies to ensure operational consistency and compliance.
- Relocated to another Chrysler store due to the sale of previous locations.
Owner
SOLID SOLUTIONS LLC
Winslow, ME
09.2005 - 11.2014
- Coordinated logistics and engaged clients for nationwide sales events, enhancing client satisfaction and event effectiveness.
- Structured deals and facilitated buying processes to ensure successful transactions.
- Trained store staff on 4 square systems and customer presentation techniques to foster positive client interactions.
- Managed customer inquiries and transactions, ensuring quality service and efficient desk operations at the bank.
General Sales Manager
HICKORY AUTO MALL
Hickory, NC
05.2003 - 08.2005
- Managed sales department of 10 salespeople and 2 sales managers, overseeing finance and secondary finance manager.
- Achieved top 5 ranking in Customer Satisfaction Index within the region.
- Oversaw advertising and marketing efforts, wholesaled all used vehicles, and purchased used vehicles from wholesalers and auctions.
- Franchise was sold to the Dodge Jeep dealer in town to go along with factory re-alignment.
Finance Director
UNITED AUTO GROUP
Goldsboro, NC
01.2000 - 04.2003
- Elevated store ranking from 79th to 3rd in product penetration, achieving a PVR of 1286.
- Facilitated purchase of all deals through lenders and streamlined deal recap process.
- Trained finance managers in menu selling and personally handled challenging deals, resulting in top performance with GMAC in North Carolina.
Education
Upper secondary education - 12
BELFAST AREA HIGH SCHOOL
Belfast, MESkills
- Process improvement
- Dealership operations
- Face-to-face communication
- Automotive SEO
- CRM software
- Budget management
- Microsoft Outlook
- Succession planning
- Sales strategy
- Automotive Marketing
- Automotive Social Media
- Management (10 years)
- Negotiation
- Team motivation
- (leadership skill)
- Organizational skills
- Finance
- Retail management experience
- Attention to detail
- Store Management
- Experience
- Sales negotiation
- Inventory management
- Financial software
- Customer Engagement
- General manager experience
- Employee scheduling software
- Operational management
- Analysis skills
- Data-driven decision making
- Search Engine Optimization (SEO)
- Data mining
- Microsoft Excel
- Automotive competitive landscape
- Client relationship development
- Retail math
- Vendor relationship building
- Automotive sales management experience
- Luxury vehicle sales
- Training
- Interpersonal skills
- Strategic Planning
- Sales systems proficiency
- Events Management
- Automotive sales industry regulations
- Volume targets
- Inside sales
- Customer management
- Recruiting
- Inventory optimization targets
- Retail sales
- SEM campaigns
- Employee retention
- Automotive repair
- Retail industry recruitment
- Leadership
- POS systems Management
- Customer relationship building
- Retail sales experience
- Financial management
- Sales forecasts
- Asset management
- Direct sales
- Technology sales
- Team management
- Dealership experience
- Teamwork
- B2B
- Automotive Operations
- Senior leadership
- Financial management
- Business management
- Retail marketing campaigns
- Community engagement
- Advertising
- Title processing
- Strategic promotions
- Microsoft Powerpoint
- Team building
- Team leadership
- Inventory management software
- Accounting software
- Safety management within retail industry
- Branding
- Service writing
- Financial sales
- Research
- Conflict management
- Content Creation
- Microsoft Word
- Insurance sales
- Inventory control
- Passenger car sales
- Subprime automotive financing
- Event marketing
- Team development
- Salesforce
- Store management
- Financial analysis
- Sales pipeline management
- Financing motor vehicles
- Sales team management
- Automobile sales
- Financial knowledge
- Process optimization
- Event Planning
- Sales Training
- Strategic management
- Achieving sales targets
- New vehicle sales
- Used vehicle sales
- Analytics
- Retail
- Achieving automotive sales targets
- Sales volume growth
- Relationship Management
- Presentation Skills
- Performance management
- Manager experience
- Online advertising
- Project Management
- Deal closing
- Benefits and compensation experience
- Within retail
- Leadership development
- Merchandising
- Store opening procedures
- Customer service management
- Outside sales
- Direct Sales
- Customer retention
- Satisfaction improvement
- Loyalty programs
- Pricing
- Industry sales experience
- Store maintenance
- Communication skills
- Prospecting
- Facets
- Sales coaching
- Sales team management
- B2B Sales
- Automotive Sales Growth
- Field sales
- Mentoring
- Automotive Display Management
- Sales goal setting
- Store closing procedures
- Interpersonal communication
- Computer skills
- Revenue growth
- Automotive sales cycles
- Decision making
- Appointment scheduling
- CRM system proficiency
- Account Management
- Operations management
- Contracts
- Human resources
- Sales management
- Time management
- Territory management
- Cash handling
- Workforce planning
- Strategy
- Closing sales
- Lead generation
- Advertising sales
- Automotive Financing
- Business Analysis
- Writing skills
- Market Research
- Phone communication
- Automotive industry events
- Customer satisfaction index
- Automotive financing assistance
- Sales Demonstrations
- Adp
- E-Commerce
- Operations
- Marketing
- RV Sales Strategies
- Business coaching
- Sales
- Staff development
- Financing and insurance
- Parts knowledge
- Training & development
- Customer service
- Staff scheduling
- Hiring
- Data analysis skills
- Auto service management
- Executive-level team management
- Financial services
- Sales training
- Upselling
- Cold Calling
- Expense management
- Customer acquisition
- Sales pipeline
- Social media management
- Merchandising display arrangement
Personal Information
- Driving License: Driver's License
- Availability: Willing To Relocate: Anywhere
- Work Permit: Authorized to work in the US for any employer
Certification
- Driver's License
- Non-CDL Class C
Languages
English, Multilingual
Additional Information
- Authorized to work in the US for any employer
- Automotive professional with extensive experience in Secondary finance, and knowledge of all facets pertaining to the automotive retail environment. Ability to create positive work environment where pride and emotion create results. Expertise in areas of Management, Sales, Service and Finance. While having the ability to solve problems and multi task, and revitalize underperforming operations. A proven track record of achieving outstanding profit margins and top CSI scores. A firm but fair leader able to gain the respect and confidence of my staff. Can motivate staff to perform at full potential while keeping morale at a high level.
- Customer Relationships
- Solutions Selling Strategies
- Stuker Phone Training
- ADP
- JM&A Menu Selling
- Strong Deskling Skills
- Secondary Finance
- Joe Verde Seminars
- Used Vehicle Marketing
- Reynolds & Reynolds
- Welcome to BMW
- Advertising/Promotions, First Pencil, V-Auto.
Timeline
Sales Executive
Fun Town RV
04.2026 - Current
Managing Member
San Angelo RVS
01.2023 - 05.2025
General Sales Manager
Steve Jones Chrysler Dodge
02.2020 - 09.2020
Owner
Blue Sky Industries
09.2017 - Current
General Sales Manager
SPORT DURST CHRYSLER DODGE JEEP RAM
11.2016 - 08.2017
General Manager
MARTIN AUTO GROUP
01.2016 - 11.2016
General Sales Manager/General Manager
MAC AUTO TEAM
01.2015 - 12.2015
Owner
SOLID SOLUTIONS LLC
09.2005 - 11.2014
General Sales Manager
HICKORY AUTO MALL
05.2003 - 08.2005
Finance Director
UNITED AUTO GROUP
01.2000 - 04.2003
Upper secondary education - 12
BELFAST AREA HIGH SCHOOL