David Willis
Calimesa,CA
Summary
Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Overview
21
21
years of professional experience
Work History
Assistant Manager
Lowe's Home Improvement
5601 Ramon Rd. Palm Springs Ca 92264
07.2023 - Current
- Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
- Collaborated with the management team to develop strategic plans for business growth and improvement.
- Increased sales through effective merchandising strategies and targeted promotions.
- Boosted employee morale by recognizing outstanding performance and celebrating team accomplishments.
Store Manager
Pacific Sales Kitchen & Home
888 Harriman Place San Bernardino Ca 92408
01.2015 - 06.2023
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Improved customer satisfaction through staff training in customer service and product knowledge.
- Assisted with hiring, training and mentoring new staff members.
Sales Specialist
Lowes Home Improvment
Fontana, CA
10.2003 - 01.2015
- Educated customers about product features and benefits to aid in selecting best options for each individuals' needs.
- Built rapport with customers and assessed needs to make product recommendations and upsell.
- Showcased product features to customers and discussed technical details to overcome objections and lock in sales.
- Provided first-rate service to all customers and potential customers.
- Selling complete home improvement solution
Education
High School Diploma -
Yucaipa High School
Yucaipa, CA06.1992
Skills
- Strong recruiting of talent
- Proven revenue growth
- Critical Thinking
- Strong customer service background
- Book of business
- Great relationships in the industry
Accomplishments
- Supervised team of 7 staff members.
- Achieved company recognition through effectively helping with market launches of new sales programs
- Raised revenue in store from a 3 million to 12 million plus in 9 years
- Sales staff awarded presidents club every year
Timeline
Assistant Manager
Lowe's Home Improvement
07.2023 - Current
Store Manager
Pacific Sales Kitchen & Home
01.2015 - 06.2023
Sales Specialist
Lowes Home Improvment
10.2003 - 01.2015
High School Diploma -
Yucaipa High School