David Winters
Tupelo,MS
Summary
- Dynamic Lead Plumber with extensive experience at Roby's Plumbing Service, specializing in gas line installation and plumbing inspections. Proven track record of enhancing customer satisfaction through exceptional communication and high-quality workmanship, significantly reducing callbacks. Skilled in emergency response and preventative maintenance, ensuring compliance with local building codes and industry standards.
Professional plumbing expert with proven ability to lead plumbing operations and ensure top-tier system performance. Known for strong focus on collaboration and achieving optimal results, adaptable to changing project requirements. Highly skilled in diagnostics, system installations, and maintaining high standards in plumbing practices.
Overview
17
17
years of professional experience
Work History
Lead Plumber
Roby's Plumbing Service
07.2008 - 01.2011
- Upheld company''s high standards of professionalism through courteous interactions with clients, contractors, and vendors.
- Collaborated with general contractors to ensure seamless integration of plumbing systems in new construction projects.
- Maintained a safe working environment by strictly adhering to safety protocols and regulations.
- Conducted thorough inspections of plumbing systems, identifying potential issues before they became costly problems.
- Measured, threaded, and cut materials to correct angles.
- Complied with state plumbing codes throughout duration of each project.
- Communicated with customers to provide recommendations on repairs, determine project estimation costs and define project completion dates.
- Operated drill motors, grinders, chop saws, hack saws, and burning torches to perform tasks.
- Cut openings in structures to accommodate pipes and pipe fittings with Tool and Tool.
- Offered guidance and training to junior team members.
- Assisted with repairs to steam, drainage, and sewer lines.
- Used clamps and brackets to attach pipes to walls, structures, and fixtures.
- Set up appliances like water heaters, filters, and dishwashers with correct settings to maximize performance.
- Installed valves, hangers, supports, and flanges inside piping systems.
- Reduced callbacks by consistently providing high-quality workmanship on all plumbing installations and repairs.
Plumber
Roto Rooter Plumbing
03.2006 - 04.2008
- Repaired plumbing systems, components, and equipment.
- Resolved emergency plumbing situations quickly and efficiently to minimize property damage for customers.
- Provided excellent customer service by addressing all client concerns and ensuring their satisfaction with completed work.
- Inspected sewers and piping systems to assess quality and condition.
- Improved customer satisfaction by efficiently diagnosing and repairing plumbing issues in residential and commercial properties.
- Provided exceptional service, receiving numerous commendations from satisfied customers.
Lead Plumber
Roby's Plumbing Service
10.1993 - 12.2004
- Delivered energy-efficient solutions for clients'' plumbing needs, incorporating environmentally friendly products whenever possible.
- Ensured compliance with local building codes through diligent adherence to industry standards and best practices in every project undertaken.
- Increased client retention through exceptional communication skills and timely resolution of concerns.
- Responded promptly to emergency service calls, mitigating damages caused by burst pipes or other critical issues.
- Implemented preventive maintenance programs for clients, prolonging the lifespan of their plumbing systems.
- Enhanced customer satisfaction by efficiently diagnosing and repairing complex plumbing issues.
- Reduced callbacks by consistently providing high-quality workmanship on all plumbing installations and repairs.
Education
Associate of Science - Sonar Technology
US Navy Sonar Technician School
San Diego, CA1989
Diploma - Auto Mechanic
McGavock Comprehensive High-school
Nashville, TN06.1988
Skills
- Gas line installation
- Water heater installation
- Pressure testing
- Backflow prevention
- Plumbing inspection
- Septic system maintenance
- Drainage systems
- Residential plumbing experience
- Preventative maintenance
- Water treatment systems
- Radiant heating systems
- Sewer line repair
- Welding and soldering
- Fixture repair and replacement
- Leak detection
- Pump installation and repair
- Skilled with both hand and power tools
- Piping installation
- Drainage systems repair
- Remodels and new construction
- Equipment operation
- Staff management
- Plumbing
- System testing
- Plumbing repairs
- Residential construction
- Emergency response
- Silver and soft solder expert
Timeline
Lead Plumber
Roby's Plumbing Service
07.2008 - 01.2011
Plumber
Roto Rooter Plumbing
03.2006 - 04.2008
Lead Plumber
Roby's Plumbing Service
10.1993 - 12.2004
Associate of Science - Sonar Technology
US Navy Sonar Technician School
Diploma - Auto Mechanic
McGavock Comprehensive High-school
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