Dynamic and performance-driven business professional with high integrity, strong work ethic and great leadership skills. Meticulous and resourceful Business Manager with proven success leading productive teams, controlling budgets, networking to drive growth initiatives and marketing to maximize brand outreach.
Overview
30
30
years of professional experience
Work History
Adminstrative Assistant II
Tenderloin Neighborhood Development Corporation
San Francisco, CA
08.2023 - Current
Worked with cross-functional teams to achieve goals.
Prioritized and organized tasks to efficiently accomplish service goals.
Maintained updated knowledge through continuing education and advanced training.
Provided excellent service and attention to customers when face-to-face or through phone conversations.
Provided support and guidance to colleagues to maintain a collaborative work environment.
Utilized various software and tools to streamline processes and optimize performance.
Recognized by management for providing exceptional customer service.
Business Manager
Bloomingdale's
San Francisco, CA
09.2019 - Current
Interacted with customers and vendors with utmost professionalism to solve various problems.
Interpreted trends and other sales analysis data to assist senior management.
Maximized business growth by driving high adoption and usage of marketing platform.
Provided feedback to improve strategies, programs and initiatives.
Used variety of software packages to support sales functions.
Retail Makeup Artist
NARS Cosmetics
San Francisco, CA
05.2018 - 08.2019
Researched makeup trends to learn about new products and techniques by using YouTube, beauty blogs and magazines.
Promoted sales events and product launches to customers.
Provided makeup services for weddings, proms and other special events.
Customized styles, services and products to suit client needs and maintain customer satisfaction.
Used sales tactics and persuasion to meet goals.
Freelance Makeup Artist
NARS, Dior, Chanel
San Francisco, CA
08.2014 - 04.2018
Researched makeup trends to learn about new products and techniques by using YouTube, beauty blogs and magazines.
Suggested personalized skin care routines for clients, keeping skin type and skin conditions in mind.
Promoted sales events and product launches to customers.
Employed artistry and technique expertise by working directly with clients representing products at industry or fashion shows and private events.
Sales Associate
Saks Fifth Avenue
San Francisco, CA
07.2012 - 07.2014
Adhered to company initiatives and achieved established goals.
Sold various products by explaining unique features and educating customers on proper application or usage.
Built and maintained relationships with peers and upper management to drive team success.
Engaged customers in friendly, professional dialogue to determine needs.
Developed trusting relationships with customers by making personal connections.
Sales Associate
Neiman Marcus
San Francisco, CA
11.1994 - 08.2010
Sold various products by explaining unique features and educating customers on proper application or usage.
Engaged customers in friendly, professional dialogue to determine needs.
Increased purchase amounts by cross-selling with similar products.
Developed trusting relationships with customers by making personal connections.
Education
High School Diploma -
Edsel Ford High School
Dearborn, MI
06.1983
Some College (No Degree) - Communications
Henry Ford College
Dearborn, MI
Some College (No Degree) - Communications, Theatre
Arizona State University
Tempe, AZ
Some College (No Degree) - Communications
San Francisco State University
San Francisco, CA
Skills
Verbal and Written Communication
Team Leadership
Client Relationship Management
Customer Service
Goal Setting
Affiliations
Member Board of Directors of The Imperial Council of S.F.
Absolute Empress 51 de San Francisco
Company member of Thrillpeddlers and Boxcar Theatre
Timeline
Adminstrative Assistant II
Tenderloin Neighborhood Development Corporation
08.2023 - Current
Business Manager
Bloomingdale's
09.2019 - Current
Retail Makeup Artist
NARS Cosmetics
05.2018 - 08.2019
Freelance Makeup Artist
NARS, Dior, Chanel
08.2014 - 04.2018
Sales Associate
Saks Fifth Avenue
07.2012 - 07.2014
Sales Associate
Neiman Marcus
11.1994 - 08.2010
High School Diploma -
Edsel Ford High School
Some College (No Degree) - Communications
Henry Ford College
Some College (No Degree) - Communications, Theatre
Arizona State University
Some College (No Degree) - Communications
San Francisco State University
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