Work Type
Full TimeGig WorkContract WorkPart TimeLocation Preference
On-SiteRemoteHybridLocation: Kyle, TX, USSan Marcos, TX
Open to relocation: No
DAVID WYLIE
Kyle,TX
Work Preference
Summary
Field operations professional with expertise in territory oversight, merchandising, machine maintenance, and staff development. Known for organizing routes, coaching new employees, resolving service issues, and maintaining standards through inspections, inventory checks, and money audits.
Overview
25
25
years of professional experience
Work History
Territory Manager
National Entertainment Network-Genda Americas
Kyle, Texas
2009.07 - 2026.09
- Supervised team of merchandisers across Nevada, Arizona, Texas, Oklahoma, and Arkansas; inspected machines and vehicles to ensure adherence to company standards. Carry out weekly money audits and monthly product inventory audits. Troubleshoot and repair malfunctioning machines to ensure continued productivity. Conducted training for new employees on merchandising products, machine maintenance, and servicing. Participated in weekly corporate conference calls and ongoing training. Traveled to California and New Mexico to assist in training merchandisers and new Territory Managers. Collaborated with store managers on equipment placement strategies, leading to new business opportunities and revenue growth. Facilitated employee transition during acquisition of NEN by Genda Americas, integrating new products, procedures, and collection systems into routes covered by merchandisers.
- Coordinated territory routes to optimize product placement and enhance customer experience at amusement vending locations.
- Evaluated account performance by analyzing route reports and service records to identify areas for improvement.
- Collaborated with venue managers and property contacts to strategically position machines for optimal visibility and access.
Retail Service Merchandiser
National Entertainment Network
Prescott Valley, Arizona
2006.11 - 2009.07
- Covered assigned route for Prescott, Flagstaff, Cottonwood; serviced and maintained toy crane machines, gumball racks, video games, and kiddie rides to ensure operational readiness. Conducted face-to-face meetings with store and restaurant decision makers to secure optimal placement of equipment. Successfully passed multiple operational inspections conducted by senior management, demonstrating adherence to company standards. Promoted to Territory Manager in 2009.
- Merchandised National Entertainment Network amusement displays at retail locations.
- Restocked tickets and supplies for National Entertainment Network machines to maintain operational efficiency.
- Evaluated equipment condition and submitted repair requests.
Licensed Real Estate Agent
Prudential Foothills R.E.
Prescott, Arizona
2006.01 - 2006.11
- Guided buyers and sellers through all phases of real estate transactions, ensuring informed decision-making and smooth processes.
- Advised Prudential Foothills R.E. clients on pricing and market conditions
- Listed properties for sale in multiple listing services in MLS and prepared marketing materials
- Conducted showings and hosted open houses for buyers
Merchandiser
Anderson Merchandising
Prescott, Arizona
2006.02 - 2006.10
- Restocked CDs, DVDs, and books in large retail stores to maintain inventory levels and enhance customer selection. Executed weekly planograms to ensure optimal product display and alignment with promotional strategies. Collaborated with store management to resolve shelf space and promotional material issues, ensuring effective product visibility.
- Executed retail resets to enhance product placement and visibility for Anderson Merchandising.
- Built product displays using planograms and brand guidelines
- Stocked shelves efficiently to maintain organized and accessible merchandise sections. and maintained organized merchandise sections
Licensed Real Estate Agent
USA Real Estate
Prescott Valley, Arizona
2005.04 - 2006.01
- Guided clients through real estate transactions, ensuring informed decisions and smooth processes. Used marketing materials to create a book of clients. Developed a network of realtors, contractors, and escrow officers through active participation in the area Realtor association.
- Advised buyers and sellers on Prudential Foothills market trends and pricing.
- Listed properties in the MLS and prepared accurate home marketing materials.
- Scheduled showings and coordinated open houses with clients and agents.
Installer/General Contractor
Little Bruce On the Roof
Prescott Valley, Arizona
2004.08 - 2005.03
- Executed roof installation, repair, and removal. Conducted installation of pellet, gas, and electric fireplaces as a subcontractor.
Customer Service Representative
Budget Rent A Car
Ontario, California
2003.06 - 2004.06
- Customer service desk at Ontario Airport. Assisted customers with car rental reservations and requirements. Achieved daily sales targets by promoting additional services.
- Assisted Budget Rent A Car customers with reservations, rentals, and return processing.
- Resolved customer concerns by phone, email, and counter communication.
- Explained rental agreements, insurance options, and billing details to customers.
Assistant Manager
Footlocker Inc.
Ontario, California
2001.11 - 2003.06
- Supervised sales floor operations for Foot Locker store associates and customer service.
- Coached team members on selling techniques and brand standards.
- Managed visual merchandising and product presentation across Foot Locker displays.
- Provided exceptional customer service, enhancing customer satisfaction and loyalty. Advanced from salesperson to assistant manager, demonstrating leadership potential. Completed Footlocker's Manager training program, earning qualification as Manager-in-Waiting.
Education
Sales and Management Diploma - Marketing, Public Relations, Selling and Sales Management
London Chamber of Commerce
London, United Kingdom1990-01
High School Diploma - English Language and Literature/Letters
Pretoria Technical College
Pretoria, South Africa1984-01
Skills
- Retail merchandising
- Inventory management
- Staff development
- People management
- Customer support and service
- Problem-solving
- Data analysis
- Conflict resolution
- Detail Oriented
- Time management
- Strategy execution
- Performance tracking
- Sales
- Leadership
- CRM tracking
Personal Information
- I coached youth recreational soccer for many years. I also served on the board to help improve the experience for youth players.
- I was a certified referee for several years and mentored new teen referees.
- I enjoy DIY projects at home, including refurbishing furniture and rusty old things.
Timeline
Territory Manager
National Entertainment Network-Genda Americas
2009.07 - 2026.09
Retail Service Merchandiser
National Entertainment Network
2006.11 - 2009.07
Merchandiser
Anderson Merchandising
2006.02 - 2006.10
Licensed Real Estate Agent
Prudential Foothills R.E.
2006.01 - 2006.11
Licensed Real Estate Agent
USA Real Estate
2005.04 - 2006.01
Installer/General Contractor
Little Bruce On the Roof
2004.08 - 2005.03
Customer Service Representative
Budget Rent A Car
2003.06 - 2004.06
Assistant Manager
Footlocker Inc.
2001.11 - 2003.06
Sales and Management Diploma - Marketing, Public Relations, Selling and Sales Management
London Chamber of Commerce
High School Diploma - English Language and Literature/Letters
Pretoria Technical College