David Yates
Swansea,MA
Summary
Industrious Maintenance Mechanic looking to build upon skills and tackle new responsibilities. Skilled at inspecting machinery and structures for any damages, defects or malfunctions. Proficient in performing both preventative maintenance and emergency maintenance services.
Overview
18
18
years of professional experience
Work History
Field Service Technician
Crown Lift Trucks
Franklin, MA
06.2021 - Current
- Discussed and recommended service options with customers and explained costs involved.
- Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.
- Tested systems, noting issues and completing preventive maintenance.
- Reviewed technical documentation to complete equipment maintenance and repair.
- Cleaned and lubricated parts to keep equipment operating at peak performance.
- Maintained inventory accuracy over 99% while adjusting appropriate in-stock for customer needs
Emmeci Setup Mechanic
Hope Buffinton Packaging Group
Central Falls, RI
12.2015 - Current
- Dismantled machinery to access, remove and replace worn components and keep production within optimal tolerances
- Maximized productivity over 75% by effectively adjusting labor routines as needed
- Maintained equipment performance by completing routine maintenance actions such as lubricating and cleaning components
- Calibrated, tested, and adjusted machine settings or controls in preparation for production
- Developed and updated methods of setup to minimize downtime between production runs
- Perfected machinery setup to keep finalized production over 105%
Service Advisor
Cerrone
Attleboro, MA
12.2019 - 03.2020
- Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately
- Determined customer needs by asking relevant questions and listening actively to responses
- Responded to customer requests efficiently and with knowledgeable assistance
- Used technical skills to complete repair orders in Automate software
- Increased sales by reviewing prior repair order history and communicating present and future maintenance guides
- Suggested add-on services that would be helpful to customers and improve bottom line
Retail Department Manager
Walmart
Seekonk, MA
11.2007 - 11.2015
- Assigned jobs to individual employees by considering factors such as previous training, current abilities and general knowledge.
- Led and developed management team of 8.
- Researched issues to obtain appropriate answers to customer inquiries.
- Supervised end-to-end stock management, including examining incoming inventory, merchandising shelves and preventing shrinkage.
- Walked through department multiple times each shift to evaluate and correct issues such as cleaning and stock replenishment needs.
- Submitted reports to senior management to aid in business decision-making and planning.
Roadside Technician
AAA New England
Providence, RI
08.2011 - 08.2013
- Secured vehicle to tow truck and checked all attachments for safe operation
- Inspected vehicle before and after trips, reported mechanical problems to avoid unsafe hazards
- Answered roadside assistance calls for tows and other vehicle support
- Routinely assessed equipment for damage, wear, battery life and fluid levels
- Performed minor repairs as needed to maintain OTG rate over 70%
Education
High School Diploma -
West Warwick High School
West Warwick, RI2005
Bachelor of Science - Finance And Economics
Rhode Island College
Providence, RI2006
Skills
- Systems troubleshooting
- Technical aptitude
- Equipment inspection and testing
- Defective parts disassembly
- Equipment fine-tuning
- Diagnostics
Timeline
Field Service Technician
Crown Lift Trucks
06.2021 - Current
Service Advisor
Cerrone
12.2019 - 03.2020
Emmeci Setup Mechanic
Hope Buffinton Packaging Group
12.2015 - Current
Roadside Technician
AAA New England
08.2011 - 08.2013
Retail Department Manager
Walmart
11.2007 - 11.2015
High School Diploma -
West Warwick High School
Bachelor of Science - Finance And Economics
Rhode Island College
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