Skilled Repair and IT Technician with a proven track record of enhancing repair success rates and optimizing networks, notably at Chase Bank NA. Excelled in equipment repair, electrical troubleshooting, and customer service, significantly improving system reliability and client satisfaction. Mastered the art of diagnostic testing and preventive maintenance, ensuring operational excellence and business continuity.
Responded to customer request for repair service in a timely manner and resolved repair issues per customer satisfaction. If needed responsible for part orders and chemical orders per customer needs, Also responsible for maintenance work per factory standards.