David Yetter
Muskogee,OK
Summary
With a proven track record at Loves Truck Stop, I excel in advanced diagnostics and fostering teamwork. My expertise led to significant efficiency improvements and a culture of safety compliance. Skilled in both technical repairs and mentoring, I bring a blend of critical thinking and organizational skills to achieve exceptional results.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Lead Diesel Technician
Loves Truck Stop
06.2016 - Current
- Implemented quality control measures to minimize rework, saving time and resources while maintaining high standards for repairs.
- Maintained current knowledge of emerging trends in diesel technology through continuous professional development and training.
- Reduced downtime of equipment by effectively prioritizing and managing workload among team members.
- Fostered a culture of teamwork by effectively communicating with colleagues, management, and clients to ensure seamless operations within the workshop.
- Developed comprehensive documentation of work orders using software systems for accurate record-keeping purposes.
- Provided exceptional customer service by thoroughly explaining repair needs and options to clients, leading to repeat business opportunities.
- Streamlined workflow for increased efficiency by optimizing diagnostic procedures and repair processes.
- Increased shop productivity through the implementation of innovative tools and technologies for diagnostics and repairs.
- Mentored junior technicians, fostering a collaborative environment that improved overall team performance.
- Troubleshot complex mechanical issues using advanced diagnostic tools, reducing repair times significantly.
- Maintained safety compliance within the workshop, conducting regular inspections and addressing potential hazards proactively.
- Resolved warranty claims swiftly by coordinating with manufacturers'' representatives to ensure proper documentation and processing procedures were followed.
- Troubleshot systems, traced problems and diagnosed root causes.
- Maintained safe working conditions by keeping shop areas clean and free from unneeded items.
- Performed vehicle lubrication and DOT safety inspections.
- Removed components and completed repairs or installed new replacements.
- Assessed equipment for damage, wear, battery life, and fluid levels.
- Completed warranty services and submitted required paperwork.
- Inspected Vehicles for repair and maintenance needs.
- Replaced parts such as belts, hoses and motors on different systems.
- Diagnosed mechanical problems for repair or replacement.
- Handled repairs, replacing broken components and inspecting engines for wear and tear.
- Serviced and maintained engines by performing regular oil and filter changes.
- Performed preventive maintenance on diesel engines, preventing malfunctions.
- Managed parts inventory and tracked status of recent orders to maintain tool and equipment stock.
- Ordered new parts for broken belts, hoses and filters, resupplying inventory.
Cashier
Pilot Travel Centers
09.2014 - 06.2016
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Stocked, tagged and displayed merchandise as required.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Answered questions about store policies and addressed customer concerns.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
- Addressed customer needs and made product recommendations to increase sales.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
- Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Provided backup support for other departments when needed, showcasing versatility within the retail environment.
- Ensured compliance with company policies and procedures while processing transactions efficiently.
- Promoted store promotions and incentive programs to increase overall sales revenue.
- Worked with floor team and managers to meet wide range of customer needs.
Specialist
U.S. Army Reserve
02.2008 - 02.2016
- Followed all company policies and procedures to deliver quality work.
- Collaborated with cross-functional teams to achieve project goals on time and within budget.
- Increased operational readiness by performing preventative maintenance tasks on utility equipment regularly.
- Diagnosed complex mechanical issues, resulting in effective troubleshooting and swift resolution.
- Proactively identified potential equipment issues through routine monitoring, enabling timely intervention and preventing costly breakdowns.
- Inspected HVAC systems, electrical components, motors and other machinery for compliance with standards.
- Utilized advanced diagnostic tools to identify malfunctioning components accurately, leading to faster repairs.
- Performed preventive maintenance to keep systems running at optimal efficiency.
- Adhered to safety regulations while working with high-voltage electrical systems, minimizing workplace accidents.
- Provided technical support to colleagues, contributing to a knowledgeable and efficient workforce.
- Successfully completed time-sensitive projects involving extensive utilities equipment repairs by managing resources efficiently.
- Tested equipment to uncover faults and determine repair needs.
- Troubleshot and repaired electromechanical and pneumatic systems, using electrical drawings.
- Assisted in mentoring junior technicians by providing guidance and directions.
- Removed trash and recyclables at end of each shift and disposed of items in proper receptacles.
- Safely and effectively handled wide range of cleaning products and solutions.
- Consistently complied with stringent regulations.
Education
Certificate Of Technical Studies - Hvac
Tatical Support Equiptment Department U.S. Army
Fort Greg-adams11.2009
Diploma - High School
Hebron High School
Carrollton, TX05.2005
Skills
- Workplace safety
- Advanced diagnostics
- Training and mentoring
- Tools and equipment handling
- Exhaust system repair
- Welding and fabrication
- HVAC systems maintenance
- Electronic control modules
- Drive train repair
- Air brake systems
- Performing repairs
- Parts replacement
- Troubleshooting skills
- Preventive Maintenance
- Fluid adjustments
- Equipment inspection
- Managing fleet vehicles
- Maintenance servicing
- ABS servicing
- Brake system maintenance
- Teamwork and collaboration
- Routine maintenance
- Time management
- Attention to detail
- Oil changes
- Multitasking
- Repair work orders
- Critical thinking
- Organizational skills
- Hand and power tool operation
- Decision-making
- Heavy lifting
- Battery checks
- Parts ordering
- Circuit testing
- Grease and lubricant application
Certification
609 macs Certified
Timeline
Lead Diesel Technician
Loves Truck Stop
06.2016 - Current
Cashier
Pilot Travel Centers
09.2014 - 06.2016
Specialist
U.S. Army Reserve
02.2008 - 02.2016
Certificate Of Technical Studies - Hvac
Tatical Support Equiptment Department U.S. Army
Diploma - High School
Hebron High School
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